Service Porter

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

Our company is a well-established automotive service provider dedicated to delivering high-quality vehicle care and customer satisfaction. We specialize in offering comprehensive maintenance and repair services, ensuring each customer’s vehicle is maintained in excellent condition. Our commitment to professionalism, efficiency, and a welcoming environment has positioned us as a trusted name in the automotive service industry. We pride ourselves on our team-oriented culture, where every member plays a crucial role in enhancing the customer experience. As part of our ongoing growth and commitment to excellence, we are seeking a motivated and responsible Service Porter to join our service department.

The Service Porter position is integral to the daily operations of our service department, tasked with maintaining the cleanliness, organization, and safety of our service areas. This role involves efficiently moving vehicles between service bays, wash stations, and customer delivery points. The Service Porter’s responsibilities extend beyond transportation to include assisting with vehicle preparation, conducting routine inspections, and supporting the service team by retrieving tools and supplies as needed. This position contributes significantly to creating a professional and inviting atmosphere, which helps foster repeat customer visits and positive reviews. A key component of this role is attention to detail and the ability to follow instructions accurately to ensure that every vehicle is presented in excellent condition upon delivery.

Working as a Service Porter requires a blend of physical fitness, safe driving skills, and good communication abilities. The incumbent must be comfortable operating vehicles in various conditions and environments, maintain cleanliness and order within the service area, and engage professionally with both team members and customers. The role offers an opportunity to gain valuable experience in the automotive service industry and develop skills related to vehicle maintenance and customer service. Our Service Porters play a vital part in supporting the technicians and service advisors, ensuring the overall workflow is streamlined and efficient. This full-time position offers competitive compensation and benefits, reflecting our commitment to our employees' growth and well-being.

Job Requirements

  • Valid driver’s license with a clean driving record
  • Ability to operate vehicles safely in various conditions and environments
  • Basic physical fitness to perform tasks such as lifting, walking, and standing for extended periods
  • Strong attention to detail and ability to follow instructions accurately
  • Good communication skills to interact professionally with team members and customers

Job Qualifications

  • Valid driver’s license with a clean driving record
  • Ability to operate vehicles safely in various conditions and environments
  • Basic physical fitness to perform tasks such as lifting, walking, and standing for extended periods
  • Strong attention to detail and ability to follow instructions accurately
  • Good communication skills to interact professionally with team members and customers
  • Previous experience in a service porter or similar role within the automotive industry preferred
  • Familiarity with vehicle maintenance and detailing procedures preferred
  • Knowledge of safety regulations and best practices in a service environment preferred
  • Ability to operate service equipment such as lifts or cleaning machines preferred
  • Customer service experience preferred

Job Duties

  • Transport vehicles between service bays, wash stations, and customer delivery areas safely and efficiently
  • Maintain cleanliness and organization of the service lot, including sweeping, trash removal, and tidying workspaces
  • Assist with vehicle preparation tasks such as fueling, washing, vacuuming, and detailing to ensure vehicles are presentable
  • Perform basic vehicle inspections and report any noticeable issues or damages to the service manager
  • Support the service team by retrieving parts, tools, or supplies as needed to facilitate timely service completion
  • Adhere to all safety protocols and company policies to maintain a secure working environment
  • Communicate effectively with service advisors and technicians to coordinate vehicle movements and service priorities

Job Criteria

Experience

Entry Level (1-2 years)


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