Service Porter

Kendall Auto Mall, located at 1000 Cadillac Ct, Fairbanks, AK, is a well-established automotive dealership known for its commitment to delivering superior customer service and maintaining a strong presence in the Pacific Northwest automotive market. As part of the Kendall Auto Group, it benefits from a rich history dating back to 1937, with dealerships across Alaska, Idaho, Oregon, Montana, and Washington. Kendall Auto Mall is a family-owned and operated company, emphasizing a culture that values integrity, respect, and dedication both to its customers and employees. The company’s mission centers on providing an unrivaled customer experience through a motivated, knowledgeable, and caring team of professionals who strive every day to go above and beyond for the people they serve. Joining Kendall means becoming part of a family that supports career growth and community engagement while fostering an environment where employees can thrive and succeed in a rewarding automotive career.

The Service Porter role at Kendall Auto Mall presents an exciting entry-level opportunity for individuals eager to begin a career in the automotive industry. This full-time position is designed for motivated candidates who possess excellent customer service skills, a strong work ethic, and enthusiasm for their roles. The Service Porter is primarily responsible for supporting the service department by ensuring service vehicles are appropriately moved and parked within the shop premises, critical for maintaining an efficient service workflow. This role requires direct interaction with customers at the service drive, where superior communication skills are essential. Candidates will assist customers by directing them to the appropriate service advisors and gathering basic vehicle information to support the check-in process. Beyond customer service, the position involves practical tasks such as retrieving parts and supplies, operating snow removal equipment—an essential duty in the Fairbanks climate—performing vehicle cleaning tasks like washing and vacuuming, and conducting janitorial duties to keep the service area clean and presentable.

Working conditions for this role include a combination of indoor and outdoor environments within the shop area, with physical demands that include standing and walking for up to 75% of the work shift, along with bending, twisting, and kneeling to get in and out of vehicles. A clean driving record and valid driver’s license are mandatory since moving vehicles safely and efficiently is a crucial job function. Kendall offers competitive hourly pay and a comprehensive benefits package that includes paid time off and sick leave, medical, dental, and vision coverage, paid life insurance, a 401(k) plan with Fidelity, and accident and illness supplemental plans. Additionally, employees receive discounts on parts, service, and vehicle purchases for themselves and their immediate family members.

Overall, Kendall Auto Mall seeks confident, driven individuals who want to grow and succeed in a supportive and dynamic workplace. The company promotes career path development, making this an excellent stepping stone for those interested in the automotive service field. By joining Kendall, candidates become part of a longstanding tradition of automotive excellence and community stewardship, fostering a professional environment where doing the right thing and exceeding customer expectations are paramount. Start your career journey with Kendall Auto Mall and become part of a trusted team that values you and your contribution to the organization’s continued success.