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Service Porter

Job Overview

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Employment Type

Hourly
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Work Schedule

Standard Hours
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Benefits

competitive hourly wage
Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career growth opportunities

Job Description

The hiring establishment is a reputable automotive dealership known for its commitment to customer satisfaction and exceptional service standards. As a key player in the automotive industry, this dealership offers a wide range of vehicles and after-sales services, creating a dynamic and fast-paced environment. With a focus on quality and customer experience, the dealership strives to maintain high standards in every aspect of its operations, including vehicle management, customer service, and facility maintenance. The establishment values teamwork, professionalism, and a dedication to excellence, making it an ideal workplace for individuals passionate about the automotive sector and customer care.

The Service Porter position is crucial in supporting the Service Department to ensure smooth daily operations and uphold dealership standards. This role involves handling vehicles safely and efficiently, performing light maintenance tasks, and delivering outstanding customer service through timely assistance and transportation services. A Service Porter at this dealership is expected to manage the movement of vehicles within the lot, assist with vehicle check-ins, and maintain a clean and organized environment. Additionally, the role includes providing shuttle services for customers, facilitating their transport to and from the dealership, and assisting with vehicle pick-up and drop-off services, which contribute significantly to enhancing the overall customer experience.

This position requires individuals who are attentive to detail, physically capable to handle prolonged standing, walking, and vehicle movement, and who possess excellent communication skills to interact politely with customers and team members. The job is performed primarily outdoors with exposure to various weather conditions, demanding reliability and the ability to work efficiently in a busy automotive dealership setting. The Service Porter plays a supportive role for service advisors, technicians, and other dealership staff, facilitating smooth workflow by delivering parts, documents, or vehicles as needed. The role offers opportunities for career advancement within the dealership, providing a supportive environment for professional growth and skill development.

Employment type is typically full-time hourly with a competitive wage. Benefits include health, dental, and vision insurance, employee discounts on vehicles, parts, and services, and career growth opportunities. This role suits individuals who are proactive, customer-focused, and eager to contribute to a high-performing team in the automotive service industry.

Job Requirements

  • Valid driver’s license with a clean driving record
  • ability to safely operate manual and automatic transmission vehicles
  • excellent communication and customer service skills
  • strong attention to detail and organizational skills
  • ability to work in a fast-paced environment and follow instructions
  • physical ability to stand, walk, and move vehicles for extended periods

Job Qualifications

  • Valid driver’s license with a clean driving record
  • ability to safely operate manual and automatic transmission vehicles
  • excellent communication and customer service skills
  • strong attention to detail and organizational skills
  • ability to work in a fast-paced environment and follow instructions
  • physical ability to stand, walk, and move vehicles for extended periods

Job Duties

  • Check in and document incoming vehicle inventory accurately
  • move vehicles to designated service, parking, or display areas as directed
  • maintain organization and cleanliness of vehicle lots and service lanes
  • provide shuttle service to transport customers to and from the dealership in a timely and courteous manner
  • assist customers with vehicle pick-up, drop-off, and valet-style service
  • perform light maintenance tasks such as area beautification and vehicle cleaning when needed
  • assist with dealership facility cleanliness, including service drive and parking areas
  • deliver parts, documents, or vehicles as required
  • support service advisors, technicians, and other dealership staff with operational needs
  • perform other duties as assigned by management

Job Criteria

Experience

No experience required


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