Service Porter

Shea Properties is a reputable real estate company known for its commitment to quality, customer service, and ethical business practices. With a long-standing history in the property management and real estate development industry, Shea Properties operates a diverse portfolio of residential communities, including apartments, townhomes, and mixed-use developments. The company prides itself on creating safe, welcoming, and well-maintained living environments for its residents. Emphasizing professionalism, integrity, and innovation, Shea Properties offers competitive compensation packages and a robust benefits program to attract and retain talented team members. Their core values reflect a dedication to teamwork, respect, and community engagement, ensuring a positive experience for residents and employees alike.

The Service Porter Associate role at Shea Properties is a pivotal position within their residential communities. This position is hourly, with a pay range of $18.15 to $22.55 per hour, and includes eligibility for a renewal bonus and a discretionary annual bonus. The company also offers an attractive benefits package comprising paid time off, paid holidays, medical, dental, and vision insurance, 401k retirement savings plan, disability and life insurance, a 40% discounted apartment rent option (subject to availability), a $1,000 sign-on bonus, and a cell phone allowance.

As a Service Porter Associate, you will be tasked with maintaining the high standards of cleanliness and safety throughout the community's common and recreational areas. This includes inspecting and cleaning laundry rooms, restroom facilities, leasing offices, model units, pool areas, guest suites, and recreational rooms regularly. You will also be responsible for general grounds maintenance such as landscape upkeep, trash removal, sweeping, and washing surfaces. The role requires assisting with maintenance turnover work in vacant apartments, adhering to company move-in/move-out protocols to ensure each unit is ready for new residents.

The Service Porter participates actively in community engagement by delivering notices, flyers, and newsletters to residents, as well as enhancing the aesthetics of the property through painting of signs, posts, fences, fire hydrants, speed bumps, decking, and curbs. Additionally, you will manage inventory by receiving and stocking maintenance supplies, reconciling packing slips, and promptly communicating with property management to address safety concerns and maintain the marketability of the community.

This role demands a courteous and helpful attitude to promote positive resident relations, providing assistance when needed, and supporting general maintenance duties as requested by the Service Manager. The job typically requires working on-site with varied schedules including weekends, ensuring flexible availability to meet community needs. Physically, the position involves standing, walking, lifting, driving occasionally, and performing tasks that require mobility and strength. Your ability to communicate effectively, follow directions, and provide exceptional customer service will contribute significantly to maintaining a high-quality residential environment.