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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Standard Hours
Benefits
Opportunities for career growth and development
Medical
Dental
Vision
401k
Supportive team environment
Paid Time Off
Employee Discounts
Job Description
Serra Ford Farmington Hills, part of the expansive Serra Automotive group, is a leading automotive dealership located in Farmington Hills, Michigan. Established under the umbrella of Serra Automotive, which began operations in 1973, this dealership embodies a rich history founded on a customer-first philosophy. Serra Automotive has since evolved into one of the nation’s premier privately-held automotive retail networks, operating across eight states with over 60 dealerships. Representing 27 automotive brands and employing more than 3,600 people nationwide, the Serra group is known for its commitment to quality service, integrity, and opportunities for career advancement. Serra Ford Farmington Hills continues... Show More
Job Requirements
- Strong customer service skills with a focus on guest satisfaction
- ability to communicate clearly and effectively in both verbal and written forms
- experience in a dealership environment preferred but not required
- valid driver’s license with a clean driving record
- ability to operate both automatic and manual transmission vehicles
- positive attitude, strong work ethic, and willingness to learn
- ability to work with a team, as well as different departments within the facility
Job Qualifications
- Strong customer service skills with a focus on guest satisfaction
- ability to communicate clearly and effectively in both verbal and written forms
- experience in a dealership environment preferred but not required
- valid driver’s license with a clean driving record
- ability to operate both automatic and manual transmission vehicles
- positive attitude, strong work ethic, and willingness to learn
- ability to work with a team, as well as different departments within the facility
Job Duties
- Contributes to customer satisfaction by providing prompt, efficient, and quality service
- provides service department with customer vehicle pick up and delivery service
- pays attention to small details before delivering a car to a customer
- cleans vehicle before delivery to customer
- anticipates customers’ needs
- cleans, moves, and maintains appearance of service vehicles
- assists Service Department managers, Advisors, Technicians and Cashiers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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