Service Operations Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee Discounts
flexible scheduling

Job Description

Aramark is a global leader in food service, facilities, and uniform services, operating across fifteen countries and catering to millions daily. We are committed to delivering exceptional service through our culinary offerings and facility management, while fostering an inclusive and supportive workplace. Aramark values diversity, equality, and the personal and professional growth of every team member. Our dedication to sustainability and community impact drives us to create meaningful experiences for our clients and employees alike. We provide equal employment opportunities and maintain a work environment free from discrimination based on race, color, religion, national origin, age, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military or veteran status, or any other protected characteristic under applicable laws.

The role of Service Operations Supervisor within Aramark's Food Services Team is an exciting full-time opportunity for professionals eager to advance their careers in food service management. As a Service Operations Supervisor, you will work closely with a manager to organize, lead, and oversee daily operations in a dynamic food service environment. This position is pivotal in ensuring seamless operational flow, maintaining food safety and quality standards, and managing staff performance and development.

Your responsibilities will include structuring work schedules, coordinating manufacturing and food preparation activities, and ensuring that all food handling complies with strict safety and quality regulations. Maintaining a sanitary and safe environment for both employees and customers is essential, and you will be accountable for accurate record-keeping of food safety data and temperature logs. Additionally, you will oversee inventory management and equipment maintenance to safeguard departmental assets and optimize operational efficiency.

Leading and nurturing the food service team is another crucial aspect of this role. You will supervise and instruct staff, promote team engagement, and foster a positive work culture marked by open communication and collaboration. Your leadership will help employees develop their skills and contribute effectively to the organizations success.

The role also involves supporting catering events, including working occasional evenings and weekends, operating as a cashier when needed, and assisting with special projects as directed by the Food Service Director or Manager. This position requires strong organizational skills, attention to detail, and the ability to remain composed under pressure, ensuring that every shift meets Aramark's high standards of service and safety.

Joining Aramark as a Service Operations Supervisor offers a chance to grow your career in a company dedicated to employee development through comprehensive training programs, leadership workshops, and online learning platforms. You will be part of a supportive, inclusive team committed to excellence and continuous improvement, helping you achieve your professional goals while making a meaningful impact in the communities we serve.

Job Requirements

  • High school diploma or equivalent
  • previous experience in food service or related industry
  • completion or willingness to complete sanitation training program
  • ability to perform basic mathematical calculations
  • strong organizational skills and attention to detail
  • ability to maintain composure during stressful situations
  • effective communication and teamwork abilities

Job Qualifications

  • High school diploma or equivalent
  • experience in food service supervision or management
  • knowledge of food safety regulations and standards
  • ability to follow verbal and written instructions
  • completion or willingness to complete sanitation training
  • proficiency in basic mathematics
  • strong organizational skills
  • ability to work under pressure
  • effective interpersonal and communication skills

Job Duties

  • Structure work timelines and coordinate manufacturing activities
  • develop and uphold work plans
  • oversee daily activities to facilitate smooth operations
  • ensure maintenance of food production quality and safety
  • maintain a safe and sanitary environment
  • track food safety and temperature documentation
  • keep inventory counts accurate and perform weekly assessments
  • record and propose maintenance for equipment
  • manage and judge staff performance
  • supervise and instruct food service workers
  • create a secure and hazard-free workplace
  • substitute for unavailable employees
  • ensure communication with staff
  • participate in food service team meetings
  • foster a culture of open communication and collaboration
  • remain informed about catering events and assist with preparation
  • work intermittent evening and weekend occasions
  • operate as a cashier when required
  • assist with additional duties as directed by Food Service Director or Manager

Job Criteria

Experience

Mid Level (3-7 years)


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