Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.75 - $31.15
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
weekly pay
bonus program
Free Shift Meals
meal discounts
Training
Advancement opportunities
Paid Time Off
Job Description
Buffalo Wild Wings is a dynamic and energetic restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and a strong focus on creating memorable guest experiences. With a nationwide presence, Buffalo Wild Wings offers a unique sports viewing experience paired with flavorful food and drinks, making it a favorite gathering spot for sports enthusiasts and casual diners alike. As a renowned establishment in the casual dining industry, the company values teamwork, enthusiasm, and dedication to quality service, aiming to fuel moments worth sharing for both guests and employees.
The Service Manager role at Buffalo Wild Wings is a pivotal position within the restaurant that emphasizes leadership, customer service, and operational excellence. This position is designed for individuals looking to advance their restaurant management career by gaining hands-on experience in managing takeout operations, guest entry experience, and shift management tasks. Embracing a hands-on approach, the Service Manager coaches team members to perform their tasks effectively and ensures smooth service delivery. The role offers a satisfying blend of responsibilities that contribute to creating legendary experiences for guests in a lively, sports-themed environment.
The position at Buffalo Wild Wings is an hourly paid role with a competitive pay range from $20.75 to $31.15 per hour, varying based on experience, education, training, and location. Employees enjoy the benefits typical of a reputable brand, including weekly pay and the opportunity to participate in bonus programs. The company invests heavily in continuous learning and training opportunities, offering best-in-class training modules and career advancement paths within its system. This emphasis on employee growth ensures that the Service Manager gains valuable skills and has a chance to progress their career over time.
At Buffalo Wild Wings, creating a fun and supportive work environment is a priority. The company promotes a culture where employees can thrive, celebrate success, and contribute to impactful community and charitable involvement. Additional perks such as free shift meals, meal discounts, health benefits, paid time off, and retirement plans make this role attractive to candidates who want to combine professional growth with personal well-being. These benefits and the company’s commitment to employee recognition and development programs, such as tuition benefits and wellbeing support tools, make Buffalo Wild Wings a compelling place to build a career in restaurant management.
In summary, the Service Manager at Buffalo Wild Wings acts as a critical leader in delivering exceptional guest service and operational effectiveness. The role not only requires managing daily shift operations and coaching the team but also embodies the company’s energetic culture and passion for sports and community engagement. Whether candidates are seasoned managers from the hospitality industry or are new to management looking to grow, Buffalo Wild Wings offers a career opportunity that is both fulfilling and dynamic, supported by a strong benefits package and a commitment to employee success.
The Service Manager role at Buffalo Wild Wings is a pivotal position within the restaurant that emphasizes leadership, customer service, and operational excellence. This position is designed for individuals looking to advance their restaurant management career by gaining hands-on experience in managing takeout operations, guest entry experience, and shift management tasks. Embracing a hands-on approach, the Service Manager coaches team members to perform their tasks effectively and ensures smooth service delivery. The role offers a satisfying blend of responsibilities that contribute to creating legendary experiences for guests in a lively, sports-themed environment.
The position at Buffalo Wild Wings is an hourly paid role with a competitive pay range from $20.75 to $31.15 per hour, varying based on experience, education, training, and location. Employees enjoy the benefits typical of a reputable brand, including weekly pay and the opportunity to participate in bonus programs. The company invests heavily in continuous learning and training opportunities, offering best-in-class training modules and career advancement paths within its system. This emphasis on employee growth ensures that the Service Manager gains valuable skills and has a chance to progress their career over time.
At Buffalo Wild Wings, creating a fun and supportive work environment is a priority. The company promotes a culture where employees can thrive, celebrate success, and contribute to impactful community and charitable involvement. Additional perks such as free shift meals, meal discounts, health benefits, paid time off, and retirement plans make this role attractive to candidates who want to combine professional growth with personal well-being. These benefits and the company’s commitment to employee recognition and development programs, such as tuition benefits and wellbeing support tools, make Buffalo Wild Wings a compelling place to build a career in restaurant management.
In summary, the Service Manager at Buffalo Wild Wings acts as a critical leader in delivering exceptional guest service and operational effectiveness. The role not only requires managing daily shift operations and coaching the team but also embodies the company’s energetic culture and passion for sports and community engagement. Whether candidates are seasoned managers from the hospitality industry or are new to management looking to grow, Buffalo Wild Wings offers a career opportunity that is both fulfilling and dynamic, supported by a strong benefits package and a commitment to employee success.
Job Requirements
- Preferably two years of restaurant or bar management experience
- General knowledge of labor laws, health codes, safe food handling and sanitation
- Understanding of responsible alcohol service
- Knowledge of safety and security systems and procedures
- Ability to coach and develop team members
- Effective communication skills
- Willingness to work in a fast-paced environment
Job Qualifications
- Two years of restaurant or bar management experience preferred
- General knowledge of labor laws, health codes, food handling, and sanitation
- Familiarity with responsible alcohol service and security procedures
- Strong passion for training and developing team members
- Ability to manage and motivate a team
- Effective communication and interpersonal skills
Job Duties
- Oversee takeout operations
- Manage guest entry experience
- Assist in managing shift operations
- Coach team members to ensure effective task performance
- Create legendary experiences for guests
- Ensure compliance with safety and sanitation standards
- Support continuous training and development of staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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