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BH Management logo

Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $30.00 - $32.00
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Work Schedule

Rotating Shifts
Standard Hours
On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Training and development opportunities

Job Description

BH Management is a prominent and rapidly growing multifamily owner and operator known for its strong commitment to people, innovation, and operational excellence. Founded in 1993, BH has evolved from a small startup into one of the largest commercial real estate companies in the United States. With a portfolio managing over 100,000 units and a workforce exceeding 2,800 employees, BH is celebrated for its inclusive workplace culture and numerous accolades such as being named by Fortune Magazine as one of the "Best Workplaces for Women," "Best Workplaces for Millennials," and "Best Workplaces for Diversity." The company is driven by a... Show More

Job Requirements

  • Minimum of four years of progressive maintenance and safety experience
  • ability to manage maintenance for up to 299 units
  • advanced computer skills and ability to coordinate maintenance technology
  • capacity to perform manual, task-oriented work independently
  • ability to assign tasks and prioritize team workload
  • high school diploma preferred
  • required certifications: EPA Core, Type I-Appliances, Type II-HVAC, Certified Pool Operator
  • must provide own industry-specific hand tools
  • ability to lift at least 50 pounds
  • full range of motion including standing, walking, bending, stooping, crawling, and climbing stairs
  • willingness to work in all weather conditions
  • ability to operate motor equipment or vehicle onsite if needed
  • willingness and means to travel locally or overnight by automobile or airplane
  • flexible to work Monday through Friday with possible overtime and on-call duties

Job Qualifications

  • Minimum of four years of progressive maintenance and safety experience
  • experience managing up to 299 units in one community
  • advanced computer skills and familiarity with industry-specific technology
  • ability to perform manual task-oriented work independently
  • strong organizational and prioritization skills
  • high school diploma is a plus
  • required certifications including EPA Core, Type I-Appliances, Type II-HVAC, Certified Pool Operator
  • possession of industry-specific hand tools

Job Duties

  • Complete maintenance employee schedules and communicate assignments
  • participate in site staffing with Community Manager
  • assess and coordinate employee training needs
  • ensure safety and skill training for maintenance staff
  • perform daily property and grounds inspections for maintenance and liability hazards
  • assign and oversee repairs and replacements to meet company standards
  • monitor and follow up on resident satisfaction with property maintenance
  • comply with OSHA and other safety requirements
  • inspect, maintain, install, repair, and replace mechanical equipment
  • assist in implementing preventive maintenance programs
  • ensure team compliance with company policies and procedures
  • maintain and secure all property-issued tools
  • share on-call responsibilities and respond to resident requests
  • perform other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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