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Texas Roadhouse logo

Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $63,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
profit-sharing program
Stock units program
community support opportunities
Annual holiday bonus

Job Description

Texas Roadhouse is a leading restaurant chain known for its people-first philosophy and commitment to serving legendary food and delivering legendary service. Established as a place where guests can enjoy high-quality steaks in a fun and welcoming environment, Texas Roadhouse emphasizes not only exceptional dining experiences but also a positive workplace culture.

As a service-oriented company, Texas Roadhouse focuses on loving what you do today and preparing you for the opportunities of tomorrow. This mindset fosters personal and professional growth for all team members, making it an ideal environment for those who are passionate about hospitality and guest satisfaction... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in front of-house operations or management
  • Valid alcohol service certification where required
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal skills
  • Ability to uphold and enforce company policies and procedures

Job Qualifications

  • Experience in restaurant management or similar leadership role
  • Strong interpersonal and communication skills
  • Ability to manage and motivate a diverse team
  • Knowledge of liquor laws and responsible alcohol service
  • Experience in training and performance management
  • Ability to handle scheduling and employee task delegation
  • Commitment to providing exceptional guest service

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • Enforcing compliance with employment policies and overseeing cleanliness and safety
  • Providing or directing all front of house training
  • Managing performance of front of house employees including evaluations, coaching, and discipline
  • Managing liquor orders and controlling costs
  • Enforcing liquor laws and responsible alcohol service guidelines
  • Assisting with employee development through daily feedback
  • Reviewing applications, interviewing, and hiring front of house staff
  • Directing work including scheduling and task assignment
  • Creating a fun and safe environment through contests, theme nights, and incentives
  • Practicing safe food handling procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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