Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $63,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
profit-sharing program
Stock units program
community support opportunities
Annual holiday bonus
Job Description
Texas Roadhouse is a leading restaurant chain known for its people-first philosophy and commitment to serving legendary food and delivering legendary service. Established as a place where guests can enjoy high-quality steaks in a fun and welcoming environment, Texas Roadhouse emphasizes not only exceptional dining experiences but also a positive workplace culture.
As a service-oriented company, Texas Roadhouse focuses on loving what you do today and preparing you for the opportunities of tomorrow. This mindset fosters personal and professional growth for all team members, making it an ideal environment for those who are passionate about hospitality and guest satisfaction. The company prides itself on its unique blend of delicious food, excellent customer service, and a culture that values teamwork, respect, and continuous learning.
The Service Manager role at Texas Roadhouse is a pivotal position within the restaurant that oversees all front-of-house daily operations. This includes managing front-of-house employees, ensuring the highest standards of food and service quality, and maintaining a safe, clean, and enjoyable environment for guests and staff alike. The Service Manager drives sales, enforces company policies, manages training programs, evaluates employee performance, and handles scheduling and task delegation.
This role requires a passion for people and guest experience, as well as strong leadership skills to develop and motivate the team. Responsibilities also extend to managing liquor orders and costs, ensuring compliance with liquor laws and responsible alcohol service, and creating a positive work culture characterized by fun contests, theme nights, and incentives that promote teamwork and engagement.
Texas Roadhouse offers a dynamic and supportive workplace culture with flexible scheduling, employee discounts, friendly competitions, and opportunities for career advancement. The company provides formal training programs to equip managers with the skills they need to succeed and grow within the organization. Additionally, Texas Roadhouse offers a comprehensive total rewards package after 30 days of employment for eligible restaurant managers, which includes medical, dental, and vision benefits, paid time off, parental benefits, disability coverage, life insurance, retirement plans, tuition reimbursement, profit-sharing, and more.
By joining Texas Roadhouse as a Service Manager, you become part of a community that values quality, integrity, and a passion for hospitality. This is a chance to not only advance your career in the restaurant industry but also to make a meaningful impact on the guest experience and the development of a motivated and successful team.
As a service-oriented company, Texas Roadhouse focuses on loving what you do today and preparing you for the opportunities of tomorrow. This mindset fosters personal and professional growth for all team members, making it an ideal environment for those who are passionate about hospitality and guest satisfaction. The company prides itself on its unique blend of delicious food, excellent customer service, and a culture that values teamwork, respect, and continuous learning.
The Service Manager role at Texas Roadhouse is a pivotal position within the restaurant that oversees all front-of-house daily operations. This includes managing front-of-house employees, ensuring the highest standards of food and service quality, and maintaining a safe, clean, and enjoyable environment for guests and staff alike. The Service Manager drives sales, enforces company policies, manages training programs, evaluates employee performance, and handles scheduling and task delegation.
This role requires a passion for people and guest experience, as well as strong leadership skills to develop and motivate the team. Responsibilities also extend to managing liquor orders and costs, ensuring compliance with liquor laws and responsible alcohol service, and creating a positive work culture characterized by fun contests, theme nights, and incentives that promote teamwork and engagement.
Texas Roadhouse offers a dynamic and supportive workplace culture with flexible scheduling, employee discounts, friendly competitions, and opportunities for career advancement. The company provides formal training programs to equip managers with the skills they need to succeed and grow within the organization. Additionally, Texas Roadhouse offers a comprehensive total rewards package after 30 days of employment for eligible restaurant managers, which includes medical, dental, and vision benefits, paid time off, parental benefits, disability coverage, life insurance, retirement plans, tuition reimbursement, profit-sharing, and more.
By joining Texas Roadhouse as a Service Manager, you become part of a community that values quality, integrity, and a passion for hospitality. This is a chance to not only advance your career in the restaurant industry but also to make a meaningful impact on the guest experience and the development of a motivated and successful team.
Job Requirements
- High school diploma or equivalent
- Previous experience in front of-house operations or management
- Valid alcohol service certification where required
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Ability to uphold and enforce company policies and procedures
Job Qualifications
- Experience in restaurant management or similar leadership role
- Strong interpersonal and communication skills
- Ability to manage and motivate a diverse team
- Knowledge of liquor laws and responsible alcohol service
- Experience in training and performance management
- Ability to handle scheduling and employee task delegation
- Commitment to providing exceptional guest service
Job Duties
- Driving sales, steps of service, and guest satisfaction
- Enforcing compliance with employment policies and overseeing cleanliness and safety
- Providing or directing all front of house training
- Managing performance of front of house employees including evaluations, coaching, and discipline
- Managing liquor orders and controlling costs
- Enforcing liquor laws and responsible alcohol service guidelines
- Assisting with employee development through daily feedback
- Reviewing applications, interviewing, and hiring front of house staff
- Directing work including scheduling and task assignment
- Creating a fun and safe environment through contests, theme nights, and incentives
- Practicing safe food handling procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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