Service Manager

Texas Roadhouse is a renowned American restaurant chain that prides itself on serving hand-cut steaks, fall-off-the-bone ribs, and freshly baked bread. Known for its casual dining atmosphere combined with legendary food and legendary service, Texas Roadhouse creates a welcoming environment where guests enjoy hearty meals and authentic hospitality. Founded with a people-first philosophy, the company emphasizes not just quality cuisine but also the experience of every guest who walks through its doors. The company culture is vibrant, inclusive, and focused on nurturing its employees through training, recognition, and career growth opportunities. This people-centered approach makes Texas Roadhouse a sought-after employer in the restaurant industry, as it balances the passion for food with the passion for people. Employment at Texas Roadhouse includes benefits designed to support the well-being and professional growth of its team members, reflecting the company's commitment to both employees and customers alike.

The role of the Service Manager at Texas Roadhouse is central to the successful operation of the restaurant’s front of house. This position is responsible for overseeing daily operations, managing Front of House (FOH) employees, and ensuring that every guest receives the legendary service that Texas Roadhouse is known for. The Service Manager drives sales by leading steps of service and maintaining high guest satisfaction levels. This includes training FOH staff, managing their performance through evaluations and coaching, and enforcing employment policies to ensure a safe, clean, and welcoming environment. Additionally, the Service Manager controls liquor costs and ensures compliance with liquor laws and responsible alcohol service guidelines. This role requires strong leadership skills, the ability to motivate a diverse team, and a dedication to upholding Texas Roadhouse’s core values and operational goals. The job offers a dynamic work environment where the manager plays a key role in creating a fun and safe culture, coordinating contests and theme nights, and fostering teamwork and enthusiasm among staff. Benefits include a competitive and comprehensive total rewards package after 30 days of employment for eligible managers, featuring medical, dental, and vision plans, paid leave options, retirement plans, tuition reimbursements, and various insurance coverages. Texas Roadhouse champions workplace equality and encourages applicants from all backgrounds to apply for this rewarding managerial opportunity.