Service Manager

Bubba's 33 is a vibrant and community-focused restaurant that prides itself on serving scratch-made food and delivering friendly, attentive service. As part of the esteemed Texas Roadhouse brand family, Bubba's 33 combines high-quality dining with a welcoming atmosphere where guests experience legendary food and legendary service. The company is deeply committed not only to providing an enjoyable dining experience but also to giving back to the community through various initiatives and engagements. Their dedication to excellence creates a dynamic work environment centered around teamwork, growth, and exceptional customer experiences.

This position is a full-time opportunity to become a part of the Bubba's 33 team as a Service Manager. The Service Manager role is pivotal in overseeing all Front of House daily operations, ensuring the highest levels of guest satisfaction and operational efficiency. This role is designed for informed leaders who possess a passion for people and customer service and who thrive in a fast-paced, engaging restaurant environment. Service Managers are responsible for inspiring and leading a team of Front of House employees, fostering an environment that emphasizes legendary service standards and compliance with all company policies and safety regulations.

The Service Manager will take charge of driving sales and guest satisfaction by reinforcing the steps of service throughout the restaurant. This includes responsibility for providing or directing all Front of House staff training, managing employee performance through feedback, coaching, and conducting evaluations, and overseeing hiring processes. Additionally, the Service Manager will ensure the proper management of liquor orders and costs, enforce responsible alcohol service, and maintain safety and cleanliness standards within the restaurant.

Bubba's 33 encourages creativity and employee involvement by promoting contests, theme nights, and incentive programs to create a fun and motivated work community. The role also emphasizes the importance of team development by mentoring key employees and fostering a culture aligned with the brand’s core values and operational goals. The ideal candidate will be focused on not only ensuring operational excellence but also on creating a safe, fun, and rewarding environment for both guests and employees.

Bubba's 33 offers a comprehensive benefits package and career advancement opportunities designed to support employee well-being and professional growth. Benefits include best-in-class medical plans, dental and vision coverage, paid time off including vacation and parental leave, disability and life insurance, retirement plans, tuition reimbursements, and more. The company prides itself on a supportive culture with flexible work schedules, employee recognition programs, and a strong emphasis on community involvement. The Service Manager role at Bubba's 33 is an exciting chance to join a brand that is more than just food service, but a passionate family committed to excellence, community, and employee success.