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Service Leader

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Tuition Assistance
Free Food
Medical insurance
Dental Insurance
Vision Insurance
Digital Tips
Paid Time Off
holiday closures
competitive compensation
Opportunities for advancement

Job Description

Chipotle Mexican Grill, Inc. is a renowned leader in the fast-casual dining industry, specializing in responsibly sourced, classically cooked Mexican cuisine made from wholesome ingredients. With a strong commitment to food quality, sustainability, and social responsibility, Chipotle has revolutionized the fast-food experience by emphasizing transparency, real food without artificial additives, and innovative, sustainable business practices. Founded with a mission to cultivate a better world, Chipotle has grown to include restaurants across the United States, Canada, the United Kingdom, France, and Germany, making it a global brand that operates and owns all its locations in North America and Europe. The company... Show More

Job Requirements

  • Have a high school diploma
  • Have restaurant experience
  • Be able to understand and articulate Chipotle’s Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of Food Safety and health department matters
  • Have familiarity with office paperwork
  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location

Job Qualifications

  • Be able to understand and articulate Chipotle’s Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of Food Safety and health department matters
  • Have familiarity with office paperwork
  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
  • Have a high school diploma
  • Have restaurant experience

Job Duties

  • Making sure great tasting, high quality food is served
  • Helping to resolve food quality issues
  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
  • Helping to resolve customer incidents and working to ensure positive customer experiences
  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
  • Developing and cross training all front of house Crew
  • Assisting with Crew performance reviews
  • Developing future Service Leaders
  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
  • Ensuring the proper quantity of supplies are available as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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