Service Greeter

Casey Kia is a well-established automobile dealership known for its commitment to quality vehicles and exceptional customer service. As the company prepares to move to a larger, newly remodeled facility, it is focused on expanding its team to meet increasing customer demands and improve service experience. Specializing in Kia vehicles, Casey Kia has built a strong reputation in the automotive industry for providing reliable, affordable vehicles paired with knowledgeable and friendly support staff. The dealership offers a comprehensive selection of new and pre-owned vehicles, a full-service maintenance and repair department, and various financing solutions designed to meet diverse customer needs. The upcoming move and facility expansion reflect the companys strategic plan for growth and enhanced customer satisfaction. At Casey Kia, employees are valued as essential contributors to the companys success, and the work environment emphasizes teamwork, professionalism, and a positive attitude. The dealership is an equal opportunity employer, promoting diversity and inclusion across its workforce, fostering a respectful and supportive workplace culture for all team members. This environment enables employees to develop their careers and improve skills while contributing to the companys mission of providing outstanding automotive services.

The role of Service Greeter/Porter at Casey Kia is a dynamic position primarily based in the busy service drive area. Serving as the first point of contact for customers, individuals in this role play a critical part in shaping the customer experience from the moment clients arrive. The Service Greeter/Porter is responsible for welcoming customers with an upbeat attitude and escorting them to their designated Service Advisor, ensuring customers feel valued and attended to immediately. The position involves a blend of customer service duties and hands-on vehicle preparation tasks, requiring candidates to be outgoing, friendly, and highly attentive to detail. Key responsibilities include assisting Service Advisors with various tasks, dressing vehicles for service by applying protective covers, performing initial vehicle inspections such as checking batteries and fluid levels, and efficiently moving and parking customer vehicles to optimize the service lane flow. Additionally, the role involves preparing customer vehicles for delivery by verifying tire pressure, fluid levels, and cleanliness, maintaining the organization and appeal of service areas, and ensuring lot maintenance is consistently upheld.

Working as a Service Greeter/Porter requires a proactive approach, physical stamina, and a positive disposition. The job demands extensive walking, kneeling, and bending in varying weather conditions, making it suitable for individuals who enjoy an active and engaging work environment. The position is full-time, with shifts scheduled between 7:00 am and 6:00 pm from Monday through Saturday, including some holidays, supporting a balanced schedule for employees. Successful candidates must be at least 18 years old, possess a valid driver’s license with an excellent driving record, and preferably have the ability to drive both manual and automatic transmissions. Casey Kia offers a supportive and rewarding work atmosphere, comprehensive benefits, and opportunities for personal and professional growth within the automotive industry. This is an excellent opportunity for motivated candidates who thrive in customer-facing roles and automotive service environments to join a growing and respected dealership.