Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
401(k)
Training
Great culture & team environment
long term career opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
vacation accrual
Job Description
Kelly BMW is a well-established and highly regarded automotive dealership located in Columbus, Ohio, known for its commitment to excellence and exceptional customer service. Serving the community since 1977, Kelly BMW has built a strong reputation as one of the region's best dealerships by focusing on quality, integrity, and customer satisfaction. The dealership prides itself on fostering a welcoming and inclusive culture where employees are valued and supported in their personal and professional growth. Training programs, career advancement opportunities, and a positive work environment make Kelly BMW not just a workplace but a thriving community for automotive professionals. This family-like... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Effective communication abilities
- Ability to handle multiple phone lines
- Strong organizational skills
- Friendly and professional demeanor
- Ability to work 9am-6pm Monday through Friday
Job Qualifications
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Inviting personality
Job Duties
- Answer phones, schedule appointments and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter