Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
Employee assistance program
telehealth
voluntary benefits options
401(k) with Company Match
Paid Time Off
Employee Discounts
Job Description
Tonkin Mazda of Portland is a reputable and family-owned automotive dealership that has established itself as a leader in the automotive industry. Renowned for its commitment to excellence and customer satisfaction, this dealership offers a supportive and collaborative work environment that fosters growth and success among its employees. Tonkin Mazda represents Mazda's award-winning vehicles, known for their innovation, style, and performance, making it a sought-after destination for car buyers in the Portland area. Employees at Tonkin Mazda are valued as the driving force behind the company's success, and the dealership’s culture emphasizes team collaboration, professional development, and community engagement. With a legacy built on trust and quality service, Tonkin Mazda of Portland stands out as a great place to build a lasting career in the automotive sector.
The Service Concierge position at Tonkin Mazda of Portland is an excellent entry-level opportunity within the service department. This role is designed for individuals eager to start a long-term career with opportunities for growth and development in the automotive service industry. As a Service Concierge, you will be the first point of contact for service customers, providing exceptional customer service and assisting service advisors. Your primary role will involve greeting customers, managing their service appointments, and staging vehicles in the service repair area. You will also handle inbound service calls, help with booking repair orders, follow up with customers, and perform various supportive tasks that facilitate smooth service operations. This role requires a strong work ethic and a passion for both customer service and the automotive field. This position is commission-based, with potential earnings up to $24 per hour, and offers a comprehensive benefits package that supports your well-being and professional growth. Joining Tonkin Mazda means becoming part of a dedicated team that values your contributions and provides industry-leading training and employee benefits in a friendly, community-focused setting.
The Service Concierge position at Tonkin Mazda of Portland is an excellent entry-level opportunity within the service department. This role is designed for individuals eager to start a long-term career with opportunities for growth and development in the automotive service industry. As a Service Concierge, you will be the first point of contact for service customers, providing exceptional customer service and assisting service advisors. Your primary role will involve greeting customers, managing their service appointments, and staging vehicles in the service repair area. You will also handle inbound service calls, help with booking repair orders, follow up with customers, and perform various supportive tasks that facilitate smooth service operations. This role requires a strong work ethic and a passion for both customer service and the automotive field. This position is commission-based, with potential earnings up to $24 per hour, and offers a comprehensive benefits package that supports your well-being and professional growth. Joining Tonkin Mazda means becoming part of a dedicated team that values your contributions and provides industry-leading training and employee benefits in a friendly, community-focused setting.
Job Requirements
- Must be 18 years or older
- valid driver's license with a clean driving record
- able to pass a criminal background check
- able to pass pre-employment drug screen
- strong customer service skills
- reliable work ethic
- ability to handle multiple tasks
- excellent communication skills
Job Qualifications
- High school diploma or equivalent
- valid driver's license
- prior customer service experience
Job Duties
- Greet and assist service customers with check-ins
- stage vehicles in the service repair area
- answer inbound service calls and schedule appointments
- assist service advisors with booking repair orders
- follow up with customers
- walk customers to their vehicles
- perform ancillary duties related to service writing
- other duties as needed in the service department
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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