Service Concierge | Base + Commission - Ron Tonkin Toyota

Ron Tonkin Toyota is a distinguished car dealership located in the Portland metro area, known for its strong community ties, integrity, and commitment to excellence. As a family-owned business with decades of experience, Ron Tonkin Toyota has built a reputation as Oregon's premier Toyota dealership, offering a wide range of vehicles, from reliable traditional models to advanced hybrids featuring cutting-edge technology. The company prides itself on delivering outstanding customer service, maintaining a state-of-the-art facility, and fostering an award-winning culture that emphasizes teamwork, work-life balance, and employee development. Employees benefit from competitive wages, comprehensive health coverage, and exclusive perks, making it an attractive workplace for those seeking long-term career growth in the automotive industry.

The role of Service Concierge at Ron Tonkin Toyota is an entry-level, commission-based position ideal for individuals with a strong customer service background who want to build valuable skills in a fast-paced environment. The Service Concierge will be at the forefront of the service department, acting as the first point of contact for customers coming into the dealership's service area. This person will greet and assist customers with their service needs, manage vehicle staging, handle inbound service calls, and schedule appointments efficiently. The position also involves supporting Service Advisors by booking repair orders, following up with customers, walking customers to their vehicles, and performing additional tasks related to service writing.

This role provides a clear path for growth and development, supported by Toyota’s world-class training programs and Ron Tonkin's commitment to career advancement in sales, service, or management. The Service Concierge works in a modern, busy dealership environment renowned for its innovation and commitment to automotive excellence. Employees receive extensive training, competitive pay with earnings up to $24 per hour on a commission basis, and an outstanding benefits package including medical and dental insurance subsidized by the employer, life insurance, telehealth services, retirement plans with company matching, and paid time off that begins accruing from day one.

Working at Ron Tonkin Toyota means joining a legacy of trust where employees are valued as part of a family. The culture encourages employee success and celebrates achievements while fostering a supportive team atmosphere. Those who join the Service Concierge team will not only contribute to an exceptional customer experience but also have the opportunity to represent Toyota’s industry-leading lineup and cutting-edge products. The dealership’s emphasis on innovation and customer satisfaction makes this a perfect environment for motivated, customer-focused professionals aiming to grow their careers in the automotive sector.