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Service Concierge | Base + Commission - Ron Tonkin Toyota

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $24.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Life insurance
Employee assistance program
telehealth services
short-term disability
long-term disability
critical illness insurance
accident insurance
Pet insurance
401(k) with Company Match
Paid Time Off
Employee discounts on parts, service, and vehicles

Job Description

Ron Tonkin Toyota is a leading automotive dealership located in the Portland metro area, known for its strong community roots and commitment to excellence. As a family-owned business, Ron Tonkin Toyota has built a legacy based on integrity, innovation, and exceptional customer service. With decades of experience, the dealership has established itself as a trusted name in the Oregon automotive market, providing customers with a wide range of Toyota vehicles, including hybrid and technologically advanced models. The dealership prides itself on its supportive workplace culture, offering employees opportunities for growth, development, and career advancement while maintaining a balanced work-life environment. Ron Tonkin Toyota's commitment to quality, fairness, and community involvement makes it a standout employer in the region.

We are currently seeking a motivated and customer-focused Service Concierge to join our fast-paced and state-of-the-art service department. This entry-level position is ideal for individuals who have a strong background in customer service and are looking for a long-term career path with ample training and advancement opportunities. As a Service Concierge, you will play a critical role in enhancing the customer experience by greeting and assisting service guests, managing appointment scheduling, and supporting Service Advisors throughout the day. This role offers a unique chance to develop valuable skills in the automotive service industry while working alongside a dedicated and professional team. Join Ron Tonkin Toyota and become part of a dealership that values your contributions and supports your career ambitions in a dynamic and rewarding environment. The position is commission-based, with earning potential up to $24 per hour, complemented by a comprehensive benefits package designed to support you and your family.

Job Requirements

  • Must be 18 years or older
  • valid driver’s license and clean driving record
  • able to pass a criminal background check
  • able to pass pre-employment drug screening

Job Qualifications

  • High school diploma or equivalent
  • prior customer service experience
  • valid driver’s license

Job Duties

  • Greet and assist service customers with check-ins
  • staging vehicles in the service repair area
  • answer inbound service calls and schedule appointments
  • assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing
  • other duties that may arise in the service department

Job Criteria

Experience

Entry Level (1-2 years)


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