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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Standard Hours
Benefits
Competitive hourly pay
Performance incentives
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Advancement opportunities
Job Description
Crain Kia of Fayetteville is a well-established automotive dealership located in Northwest Arkansas, known for its commitment to providing exceptional customer service and quality vehicles. As a prominent member of the Crain Automotive Group, Crain Kia of Fayetteville specializes in Kia vehicles, offering sales, service, and parts expertise to a broad customer base. The dealership prides itself on upholding high standards, fostering a process-driven environment, and emphasizing accountability and growth for all its employees. This focus on operational excellence has made Crain Kia a preferred destination for automotive needs in the Fayetteville region and beyond, blending a strong community presence... Show More
Job Requirements
- High school diploma or equivalent
- Experience in automotive dealership service or BDC roles preferred
- Excellent communication skills
- Strong organizational skills
- Ability to manage multiple priorities simultaneously
- Customer-focused attitude
- Ability to work in a fast-paced environment
Job Qualifications
- Automotive dealership experience preferred (service lane or BDC strongly preferred)
- Strong communication skills (text, phone, in-person)
- High level of organization and attention to detail
- Customer-first mindset with a sense of urgency
- Ability to multitask in a fast-paced environment
Job Duties
- Manage and confirm upcoming service appointments
- Serve as a primary point of contact for customers throughout their visit
- Coordinate communication between customers and service advisors
- Ensure customers are informed, comfortable, and confident during their visit
- Follow up post-visit to drive satisfaction and retention
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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