Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Benefits
Fantastic culture
401k Match
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
sick leave
Employee Discounts
company events
training programs
Job Description
Velocity Vehicle Group (VVG) is a premier commercial brand medium to heavy truck dealership that provides a comprehensive full-service experience to its wide-ranging clientele. This includes truckers, owner operators, fleet managers, and various companies relying on heavy-duty vehicles. Known for its commitment to excellence, VVG expertly combines an outstanding sales team, highly skilled technicians, and on-demand parts availability to be the go-to destination for truck needs. The company also enhances its offering through Leasing and Rental services alongside its financial service division, making VVG a well-rounded leader in the truck dealership market. VVG’s reputation is built on its ability to... Show More
Job Requirements
- Must be able to pass a post-offer drug screen
- Open availability
- Must be able to cover first or second shift as needed
- High school diploma or equivalent qualification
- Previous experience in cashiering and customer service is preferred
- Strong interpersonal skills with an emphasis on excellent customer service and conflict resolution abilities
- Commitment to upholding the companys values of Speed Value and Trust in all interactions
- Ability to work effectively in a fast-paced environment multitasking and prioritizing tasks efficiently
Job Qualifications
- High school diploma or equivalent qualification
- Previous experience in cashiering and customer service is preferred
- Strong interpersonal skills with an emphasis on excellent customer service and conflict resolution abilities
- Commitment to upholding the companys values of Speed Value and Trust in all interactions
- Ability to work effectively in a fast-paced environment multitasking and prioritizing tasks efficiently
- Open availability with ability to cover first or second shift as needed
Job Duties
- Greets customers immediately in a courteous manner
- Treats customers fairly and honestly and demonstrates companys commitment to superior customer service and ethical business practices
- Provides updates to customers
- Collects payment from customers
- Reviews and processes all repair orders
- Assists Service Advisors with phone calls
- Ensures all repairs orders were performed and billed correctly
- Ensures proper sign out procedure is followed
- Notifies customers to advise truck is ready for pick up
- Prints invoices
- Provides backup to reconcile credit card charges
- Files repair orders
- Updates customer files
- Performs routine clerical duties including data entry answering telephones and assisting customers
- Performs miscellaneous job-related duties as assigned
Job Location
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