Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Toyota of Richardson is a leading automotive dealership located in Richardson, Texas, renowned for its commitment to delivering exceptional customer service and high-quality vehicles. As an established dealer in the Toyota network, it serves a diverse and substantial customer base, welcoming over 4,000 visitors every month to its service department alone. The dealership prides itself on its A+ rating from the Better Business Bureau, a testament to its dedication to customer satisfaction, ethical business practices, and community engagement. Toyota of Richardson is not just a place to buy a car; it is a hub for reliable vehicle maintenance, repair, and... Show More
Job Requirements
- High school diploma or general education degree (GED)
- six months to one year related experience and/or training
- ability to handle cash and payment processing accurately
- strong interpersonal skills
- ability to work in a fast-paced environment
- attention to detail
- able to maintain professional customer interactions
Job Qualifications
- High school diploma or general education degree (GED)
- six months to one year related experience and/or training
- strong communication skills
- customer service orientation
- ability to operate dealership computer systems
- detail-oriented
- bilingual communication skills a plus
Job Duties
- Computes or re-computes the customer’s final bill using the dealership computer system
- receives and issues a receipt for cash, checks and credit card payments, following the procedure set out for accepting payment
- records amount received in the computer and secures monies in the register/drawer
- makes change and issues receipts to customers
- reviews and records totals as shown on the receipt tape and verifies against cash on hand
- refers customers who have additional questions or complaints to the service advisor or other appropriate person
- coordinates vehicle pick up with the service porters
- maintains Customer Satisfaction Index (CSI) rating as set by service manager
- ensures all service records are filed timely and accurately
- greets customers in a timely, friendly and professional manner
- attends meetings as scheduled
- ensure that work areas and customer waiting areas are kept clean
- scanning paperwork
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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