Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Job Description
Dave & Buster's is a premier entertainment destination known for combining dining, video games, and sports viewing all under one roof. Established as a leading restaurant and entertainment venue, Dave & Buster's attracts guests of all ages seeking a fun and vibrant atmosphere. The company prides itself on creating memorable experiences through exceptional guest service, high-quality food and drinks, and engaging entertainment options. With numerous locations across the United States, Dave & Buster's fosters a dynamic, fast-paced environment where team collaboration and guest satisfaction are top priorities. They are committed to equal employment opportunities and uphold a strict policy of nondiscrimination in all aspects of their hiring and workplace practices. As part of their team, employees benefit from a stimulating work environment that embraces diversity and encourages professional growth.
The Service Bar Attendant role is pivotal in supporting the front-of-house team at Dave & Buster's. This position involves preparing and maintaining the service bar to facilitate seamless drink service, allowing bartenders to focus on delivering excellent guest experiences. The ideal candidate holds strong organizational skills and a keen eye for detail, ensuring the bar area is always stocked and orderly. Collaboration and communication with bartenders and management are essential components of this job, as is a proactive mindset toward problem-solving. The role is fast-paced, requiring the attendant to manage multiple responsibilities efficiently while maintaining a welcoming attitude toward guests and team members alike.
Key responsibilities include preparing garnishes, stocking ice, managing bar supplies, ensuring compliance with age verification policies, and assisting with inventory control. The Service Bar Attendant plays an essential support role by minimizing wait times and maintaining the cleanliness and organization of the bar area. Additionally, they assist in receiving deliveries and contribute feedback to management regarding guest satisfaction and operational issues. The role demands physical activity, including lifting, standing for extended periods, and working various shifts including nights and weekends. Overall, this position is crucial to the smooth operation of the service bar and the overall guest experience at Dave & Buster's.
The Service Bar Attendant role is pivotal in supporting the front-of-house team at Dave & Buster's. This position involves preparing and maintaining the service bar to facilitate seamless drink service, allowing bartenders to focus on delivering excellent guest experiences. The ideal candidate holds strong organizational skills and a keen eye for detail, ensuring the bar area is always stocked and orderly. Collaboration and communication with bartenders and management are essential components of this job, as is a proactive mindset toward problem-solving. The role is fast-paced, requiring the attendant to manage multiple responsibilities efficiently while maintaining a welcoming attitude toward guests and team members alike.
Key responsibilities include preparing garnishes, stocking ice, managing bar supplies, ensuring compliance with age verification policies, and assisting with inventory control. The Service Bar Attendant plays an essential support role by minimizing wait times and maintaining the cleanliness and organization of the bar area. Additionally, they assist in receiving deliveries and contribute feedback to management regarding guest satisfaction and operational issues. The role demands physical activity, including lifting, standing for extended periods, and working various shifts including nights and weekends. Overall, this position is crucial to the smooth operation of the service bar and the overall guest experience at Dave & Buster's.
Job Requirements
- maintain a helpful and positive attitude
- be available to work during various shifts, including days, nights, and/or weekends as needed
- function effectively in a busy, fast-paced environment with potential noise and activity
- read and understand written or printed instructions and checklists
- lift and carry items up to 30 pounds, such as cases of beverages or bar supplies
- move throughout the facility and stand for extended periods
- walk or stand for the majority of the work shift
- reach, bend, stoop, and wipe down surfaces frequently
Job Qualifications
- Must meet the minimum legal age requirement for handling non-alcoholic beverages and bar supplies in the relevant jurisdiction
- The physical demands described below are typical of those that must be met by a Service Bar Attendant to successfully perform the essential functions of this job
Job Duties
- As a Service Bar Attendant, you'll be crucial in supporting the front-of-house team, ensuring they can provide memorable and enjoyable experiences for our Guests
- This role requires strong organizational skills, attention to detail, and a collaborative spirit as you prepare the service bar and assist the bartenders
- Contribute to outstanding Guest service by ensuring the service bar is well-stocked and efficiently run, supporting the seamless delivery of drinks, food, and entertainment in a high-energy atmosphere
- Inform the immediate supervisor of any supply shortages, equipment malfunctions, or other significant issues, and proactively suggest solutions
- Provide timely and efficient support to the bartenders by preparing garnishes, stocking ice, and ensuring adequate supplies, helping to minimize wait times for Guests and Team Members
- Maintain a welcoming and helpful attitude while performing various job duties
- Be attentive and responsive to the needs of the service bartenders
- Assist bartenders with drink preparation by gathering ingredients and ensuring they have the necessary tools and supplies
- Prepare and stock non-alcoholic beverages, garnishes, and other bar necessities accurately and efficiently according to established standards
- Maintain a clean, organized, and well-stocked service bar area, ensuring all items are readily available for the bartenders
- Assist with inventory management by counting and restocking supplies as needed
- Ensure compliance with all age verification policies and report any concerns to the bartender or manager
- Support responsible alcohol service by ensuring the bartenders have the resources they need and reporting any potential issues
- Assist departing Guests by ensuring their service experience was positive and relaying any feedback to the bartender or manager
- Inform the Manager of any issues that may impact Guest satisfaction or the efficiency of the bar service
- Adhere to all company policies and procedures related to bar operations and safety
- Assist in receiving and organizing bar deliveries
- Clean and sanitize the service bar area, including equipment and surfaces, regularly
- Work effectively with bartenders and other Team Members to ensure smooth and efficient service throughout the venue
- Maintain a positive and cooperative working relationship with all company Team Members to promote a positive and productive work environment
- Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
- While performing the duties of this position, the Service Bar Attendant will regularly be required to:
- Maintain a helpful and positive attitude
- Be available to work during various shifts, including days, nights, and/or weekends as needed
- Function effectively in a busy, fast-paced environment with potential noise and activity
- Read and understand written or printed instructions and checklists
- Lift and carry items up to 30 pounds, such as cases of beverages or bar supplies
- Move throughout the facility and stand for extended periods
- Walk or stand for the majority of the work shift
- Reach, bend, stoop, and wipe down surfaces frequently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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