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Service Bar Attendant

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible scheduling

Job Description

Dave & Buster's is a renowned entertainment and dining establishment, combining great food, drinks, and interactive games to create an unforgettable experience for its guests. It operates as a restaurant and entertainment venue, offering a vibrant and energetic atmosphere. With locations across the United States and a reputation for delivering fun and excitement, Dave & Buster's is a leader in the hospitality and entertainment industry, focusing on guest satisfaction and team collaboration. The company values diversity, equity, and inclusion, ensuring a welcoming environment for employees and guests alike. They are committed to following federal, state, and local laws related to... Show More

Job Requirements

  • maintain a helpful and positive attitude
  • be available to work during various shifts, including days, nights, and/or weekends as needed
  • function effectively in a busy, fast-paced environment with potential noise and activity
  • read and understand written or printed instructions and checklists
  • lift and carry items up to 30 pounds, such as cases of beverages or bar supplies
  • move throughout the facility and stand for extended periods
  • walk or stand for the majority of the work shift
  • reach, bend, stoop, and wipe down surfaces frequently
  • meet minimum legal age requirements for handling non-alcoholic beverages and bar supplies
  • comply with all company policies and federal, state, and local employment laws

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a hospitality or bar support role preferred
  • strong organizational skills
  • excellent communication and interpersonal skills
  • ability to work effectively in a fast-paced environment
  • attention to detail
  • ability to follow established procedures and safety guidelines
  • teamwork and collaboration skills
  • knowledge of basic inventory management
  • customer service orientation

Job Duties

  • contribute to outstanding guest service by ensuring the service bar is well-stocked and efficiently run
  • inform the immediate supervisor of any supply shortages, equipment malfunctions, or other significant issues, and proactively suggest solutions
  • provide timely and efficient support to the bartenders by preparing garnishes, stocking ice, and ensuring adequate supplies, helping to minimize wait times for guests and team members
  • maintain a welcoming and helpful attitude while performing various job duties
  • be attentive and responsive to the needs of the service bartenders
  • assist bartenders with drink preparation by gathering ingredients and ensuring they have the necessary tools and supplies
  • prepare and stock non-alcoholic beverages, garnishes, and other bar necessities accurately and efficiently according to established standards
  • maintain a clean, organized, and well-stocked service bar area, ensuring all items are readily available for the bartenders
  • assist with inventory management by counting and restocking supplies as needed
  • ensure compliance with all age verification policies and report any concerns to the bartender or manager
  • support responsible alcohol service by ensuring the bartenders have the resources they need and reporting any potential issues
  • assist departing guests by ensuring their service experience was positive and relaying any feedback to the bartender or manager
  • inform the manager of any issues that may impact guest satisfaction or the efficiency of the bar service
  • adhere to all company policies and procedures related to bar operations and safety
  • assist in receiving and organizing bar deliveries
  • clean and sanitize the service bar area, including equipment and surfaces, regularly
  • work effectively with bartenders and other team members to ensure smooth and efficient service throughout the venue
  • maintain a positive and cooperative working relationship with all company team members to promote a positive and productive work environment
  • must meet the minimum legal age requirement for handling non-alcoholic beverages and bar supplies in the relevant jurisdiction

Job Location

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