Service Bar Attendant

Cutler Bay, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Job Description

Dave & Buster's is a leading entertainment and dining venue that combines a lively sports bar atmosphere with a dynamic arcade experience, catering to guests seeking fun, food, and excitement all in one place. Known for its vibrant environment, diverse menu, and engaging entertainment options, Dave & Buster's serves millions of guests annually across its nationwide venues. The company is dedicated to delivering memorable experiences through excellent customer service, innovative gaming attractions, and high-quality food and beverages. As a tech-enabled entertainment venue with a focus on guest satisfaction, Dave & Buster's fosters a welcoming and energetic environment for both guests and team members, promoting teamwork and excellence in service.

The role of Service Bar Attendant at Dave & Buster's is critical in ensuring the smooth operation of the bar area, directly supporting bartenders and the front-of-house team to provide exceptional guest service. This position is ideal for individuals who thrive in fast-paced environments and enjoy contributing to a team-focused culture while maintaining attention to detail. The Service Bar Attendant plays a key role in maintaining the service bar by preparing garnishes, stocking supplies, assisting with drink preparation, and ensuring compliance with safety policies and age verification procedures.

Beyond the routine responsibilities of stocking and cleaning, the Service Bar Attendant is integral to creating a seamless, efficient service environment that minimizes wait times and maximizes guest satisfaction. This role requires strong organizational skills, the ability to multitask under pressure, and excellent communication abilities to liaise effectively with bartenders, managers, and other team members. Candidates must demonstrate a consistently positive and helpful demeanor, contributing to the friendly and professional atmosphere Dave & Buster's is known for.

The position involves physical activity, including standing for extended periods, lifting supplies, and managing bar inventory. Flexibility to work various shifts, including days, nights, and weekends, is essential. Compliance with all company policies, including safety and responsible alcohol service, is mandatory. Dave & Buster's values diversity and inclusivity, offering equal opportunities for all applicants.

In summary, the Service Bar Attendant is a vital support role within Dave & Buster's team, ensuring that the bar area operates smoothly and efficiently, ultimately contributing to the overall guest experience. This position offers a dynamic work environment filled with opportunities for personal and professional growth within a nationally recognized entertainment brand. The successful candidate will enjoy working at the intersection of food service and entertainment, playing a key part in delivering the memorable moments Dave & Buster's is celebrated for.

Job Requirements

maintain a helpful and positive attitude
be available to work during various shifts, including days, nights, and/or weekends as needed
function effectively in a busy, fast-paced environment with potential noise and activity
read and understand written or printed instructions and checklists
lift and carry items up to 30 pounds, such as cases of beverages or bar supplies
move throughout the facility and stand for extended periods
walk or stand for the majority of the work shift
reach, bend, stoop, and wipe down surfaces frequently
meet the minimum legal age requirement for handling non-alcoholic beverages and bar supplies in the relevant jurisdiction

Job Qualifications

Must meet the minimum legal age requirement for handling non-alcoholic beverages and bar supplies in the relevant jurisdiction
The physical demands described below are typical of those that must be met by a Service Bar Attendant to successfully perform the essential functions of this job

Job Duties

As a Service Bar Attendant, you'll be crucial in supporting the front-of-house team, ensuring they can provide memorable and enjoyable experiences for our Guests
This role requires strong organizational skills, attention to detail, and a collaborative spirit as you prepare the service bar and assist the bartenders
Contribute to outstanding Guest service by ensuring the service bar is well-stocked and efficiently run, supporting the seamless delivery of drinks, food, and entertainment in a high-energy atmosphere
Inform the immediate supervisor of any supply shortages, equipment malfunctions, or other significant issues, and proactively suggest solutions
Provide timely and efficient support to the bartenders by preparing garnishes, stocking ice, and ensuring adequate supplies, helping to minimize wait times for Guests and Team Members
Maintain a welcoming and helpful attitude while performing various job duties
Be attentive and responsive to the needs of the service bartenders
Assist bartenders with drink preparation by gathering ingredients and ensuring they have the necessary tools and supplies
Prepare and stock non-alcoholic beverages, garnishes, and other bar necessities accurately and efficiently according to established standards
Maintain a clean, organized, and well-stocked service bar area, ensuring all items are readily available for the bartenders
Assist with inventory management by counting and restocking supplies as needed
Ensure compliance with all age verification policies and report any concerns to the bartender or manager
Support responsible alcohol service by ensuring the bartenders have the resources they need and reporting any potential issues
Assist departing Guests by ensuring their service experience was positive and relaying any feedback to the bartender or manager
Inform the Manager of any issues that may impact Guest satisfaction or the efficiency of the bar service
Adhere to all company policies and procedures related to bar operations and safety
Assist in receiving and organizing bar deliveries
Clean and sanitize the service bar area, including equipment and surfaces, regularly
Work effectively with bartenders and other Team Members to ensure smooth and efficient service throughout the venue
Maintain a positive and cooperative working relationship with all company Team Members to promote a positive and productive work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
While performing the duties of this position, the Service Bar Attendant will regularly be required to:
Maintain a helpful and positive attitude
Be available to work during various shifts, including days, nights, and/or weekends as needed
Function effectively in a busy, fast-paced environment with potential noise and activity
Read and understand written or printed instructions and checklists
Lift and carry items up to 30 pounds, such as cases of beverages or bar supplies
Move throughout the facility and stand for extended periods
Walk or stand for the majority of the work shift
Reach, bend, stoop, and wipe down surfaces frequently