Service Attendant/Busser

The hiring establishment is a well-regarded cafe that provides a comfortable and welcoming environment for customers to enjoy high-quality food and beverages. Known for its commitment to excellent guest service and maintaining a clean, organized dining space, the cafe strives to create a positive experience that encourages repeat visits. This food service business prides itself on diversity and inclusiveness in employment, actively complying with Equal Opportunity and E-Verify standards, as well as adhering to Ban the Box and Fair Chance hiring guidelines at both federal and local levels.

The role offered is that of a Service Attendant/Busser, an essential team member contributing to the smooth daily operation of the cafe. The position primarily involves preparing and serving various food items such as soups, salads, desserts, beverages, wraps, and pickles under the guidance of the cafe manager. The Service Attendant/Busser plays a key role in food preparation functions such as pulling and wrapping bread, stocking the front of house (FOH) area, and preparing trays. Another vital part of the job is interacting with guests in a courteous and friendly manner, promptly responding to requests and escalating concerns to the manager when necessary.

Beyond food preparation and customer service, the role includes maintaining cleanliness and organization within the dining room and restrooms, ensuring the cafe remains inviting and hygienic for guests. Additional responsibilities may include busing tables, expo support, cashier duties, dishwashing, and line cooking, highlighting that flexibility and a willingness to pitch in across various functions are valuable traits for this role. The job also requires maintaining accurate cash flow and financial transaction integrity when performing cashiering functions, indicating trustworthiness and attention to detail are key attributes.

The Service Attendant/Busser position is suited to candidates who are organized, detail-oriented, and computer literate, particularly familiar with Point of Sale (POS) systems. Applicants must have a high school diploma or be pursuing one, demonstrate strong guest service and communication skills, and possess the ability to perform essential math operations. A State Foodhandler card or ServSafe certification is necessary due to food safety compliance requirements, and applicants need a valid driver's license and insurance with the ability to complete company-specific driver training if applicable. Preference is given to candidates with at least three months of experience in guest service roles, ideally within a restaurant or retail setting, as this background supports the efficient fulfillment of job duties.

Overall, this position offers individuals the opportunity to work in a fast-paced yet supportive food service environment where customer satisfaction, cleanliness, and teamwork are prioritized. Those interested should be committed to upholding the high standards of the cafe and eager to develop their skills in various food service operations, setting a strong foundation for career growth in hospitality or food and beverage industries.