Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts
flexible scheduling
growth opportunities
Tips
Job Description
La Madeleine is a renowned restaurant chain specializing in French-inspired cuisine, known for its warm, welcoming atmosphere and commitment to providing guests with an exceptional dining experience. As a prominent player in the casual dining sector, La Madeleine prides itself on creating a cozy and inviting environment where customers can relax, connect, and indulge in delightful meals made from quality ingredients. The company values dependability, teamwork, and energy among its staff, which reflects in the attentive service and cleanliness of its establishments. Dedicated to fostering a supportive workplace, La Madeleine offers flexible scheduling options, allowing team members to choose between full-time and part-time shifts, including AM and PM hours, with no late-night work as the restaurants close by 9 PM.
The Service Assistant position at La Madeleine is a dynamic role combining responsibilities typically associated with bussers, dishwashers, and general service assistants. This hybrid position is crucial for maintaining the restaurant's high standards of cleanliness and customer service. Service Assistants are entrusted with keeping the dining area spotless, efficiently clearing and resetting tables, washing and organizing dishware, and supporting servers and food runners in delivering seamless service to guests. They play an integral part in creating magnifique moments for every customer by ensuring that the restaurant environment is immaculate and that service runs smoothly. This role also involves restocking supplies, maintaining sanitation standards, and caring for restrooms and exterior areas to uphold the restaurant’s reputation for cleanliness and hospitality.
La Madeleine offers comprehensive benefits, including health, dental, and vision insurance for full-time employees, alongside employee discounts on food, pastries, and catering services. The company fosters growth opportunities where team members can learn new skills and advance into other roles within the organization. Additionally, the supportive team environment welcomes and values each employee's effort and ideas, contributing to a thriving workplace culture. The average hourly earnings include a base wage plus approximately $3.00 per hour in tips through the café tip pool, varying by location and tier. This role is ideal for individuals who enjoy working in a fast-paced, customer-focused setting and who take pride in their work ethic, cleanliness, and reliability. Overall, the Service Assistant position at La Madeleine provides a balanced opportunity to contribute to a beloved dining destination, gain valuable hospitality experience, and be part of an inclusive and friendly team that honors every individual's dignity and promotes equal opportunity.
The Service Assistant position at La Madeleine is a dynamic role combining responsibilities typically associated with bussers, dishwashers, and general service assistants. This hybrid position is crucial for maintaining the restaurant's high standards of cleanliness and customer service. Service Assistants are entrusted with keeping the dining area spotless, efficiently clearing and resetting tables, washing and organizing dishware, and supporting servers and food runners in delivering seamless service to guests. They play an integral part in creating magnifique moments for every customer by ensuring that the restaurant environment is immaculate and that service runs smoothly. This role also involves restocking supplies, maintaining sanitation standards, and caring for restrooms and exterior areas to uphold the restaurant’s reputation for cleanliness and hospitality.
La Madeleine offers comprehensive benefits, including health, dental, and vision insurance for full-time employees, alongside employee discounts on food, pastries, and catering services. The company fosters growth opportunities where team members can learn new skills and advance into other roles within the organization. Additionally, the supportive team environment welcomes and values each employee's effort and ideas, contributing to a thriving workplace culture. The average hourly earnings include a base wage plus approximately $3.00 per hour in tips through the café tip pool, varying by location and tier. This role is ideal for individuals who enjoy working in a fast-paced, customer-focused setting and who take pride in their work ethic, cleanliness, and reliability. Overall, the Service Assistant position at La Madeleine provides a balanced opportunity to contribute to a beloved dining destination, gain valuable hospitality experience, and be part of an inclusive and friendly team that honors every individual's dignity and promotes equal opportunity.
Job Requirements
- Physical ability to stand, bend, and lift up to 30-60 lbs during shifts
- Willingness to work weekends, holidays, and flexible hours
- Ability to work efficiently in a fast-paced environment
- Positive attitude and strong work ethic
- Great communication and teamwork skills
Job Qualifications
- Positive attitude and strong work ethic
- Reliability and pride in keeping things clean and organized
- Ability to work efficiently in a fast-paced environment
- Great communication and teamwork skills
- Willingness to work weekends, holidays, and flexible hours
- Previous experience in a restaurant or hospitality role is a plus but not required
Job Duties
- Maintain spotless dining, dish, and kitchen areas to create a safe and welcoming space for guests and team members
- Clear and reset tables, restock supplies, and assist servers and food runners as needed
- Load, wash, and organize dishes, glassware, and utensils
- keep the dish area clean and report any equipment issues promptly
- Follow proper food safety, cleaning, and disposal procedures in compliance with company and health code guidelines
- Refill coffee stations, bread trays, utensils, and service items
- maintain an organized and efficient work area
- Ensure restrooms, trash areas, and exterior spaces remain clean, sanitized, and fully stocked
- Report any hazards or maintenance needs to management
- handle equipment and supplies safely
- Jump in wherever needed to ensure a smooth, positive guest experience
Job Criteria
Experience
No experience required
Job Location
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