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Service Assistant

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
flexible scheduling
Professional development opportunities

Job Description

City Winery is a distinguished establishment that uniquely blends a fully functioning winery with an intimate concert venue, exquisite culinary experiences, and educational offerings in food and wine. Founded by music industry veteran and visionary Michael Dorf in 2008, City Winery has quickly become a national standout for its commitment to delivering the highest quality live music and hospitality. Its offerings include world-class live performances, award-winning locally produced wines with ratings of 90+ points, fine dining, wine and food classes, as well as private events held in various configurations. This creates a sophisticated atmosphere that brings the essence of wine... Show More

Job Requirements

  • High school diploma or equivalent
  • 1+ year experience in a similar service position preferred
  • strong communication skills
  • ability to work flexible hours including weekends and holidays
  • physical ability to stand and walk for long periods
  • ability to lift up to 50 pounds
  • willingness to take direction and work collaboratively
  • commitment to guest service excellence

Job Qualifications

  • Strong work ethic
  • team player
  • exceptional guest service skills
  • 1+ year experience as a busser or runner in a fast-paced, high-volume service environment preferred or equivalent relevant experience
  • ability to deliver high-quality guest experiences and exceed expectations
  • ability to navigate venue conditions including tight spaces, dark rooms, and loud environments
  • polished presentation
  • ability to take direction from others
  • effective communication and interpersonal skills
  • aptitude to resolve problems
  • ability to work independently and in a team environment
  • ability to work flexible schedule including days, nights, weekends, and holidays
  • ability to perform physical requirements including standing/walking for entire shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 lbs

Job Duties

  • Provide guest hospitality
  • clear, clean, and replenish tables, settings, and all service areas
  • remove courses as completed and deliver to kitchen
  • replenish utensils
  • refill water glasses
  • remain alert to guest needs at all times
  • aid waitstaff and bartenders as needed to perform guest related duties
  • ensure polished and clean presentation of all areas
  • prepare dining rooms for patrons by cleaning, setting napkins, service plates, water bottles, and utensils
  • perform opening and closing duties including set-up, maintenance, and breakdown of the area within the allotted timeframe
  • support servers by setting up and replenishing service stations, trash container liners, and bus stations
  • maintain service areas, clean up spills as needed
  • fulfill guest dining requests and facilitate communication to servers
  • greet guests upon seating and fill water glasses
  • adhere to sanitation and safety policies
  • follow all company policies and procedures, including punctuality and uniform standards
  • perform other reasonably assigned duties

Job Location

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