Service Assistant

We are Postino WineCafe, a thriving restaurant group passionately dedicated to creating authentic and inspiring experiences for the communities we serve. Our mission is simple yet profound - to make people feel good. This vision has been propelled by the contributions of numerous incredible individuals throughout our history, and it continues to drive us forward toward new heights. Rooted in a shared commitment to authenticity, humility, integrity, positive energy, extraordinary results, teamwork, and hospitality, our dynamic team embodies values that unite us and shape our work environment.

As a full-time or part-time Service Assistant at Postino WineCafe, your role revolves around supporting and assisting servers while delivering impeccable service to our guests. You will play a key part in continuously maintaining the cleanliness and organization of guest tables and surrounding areas, ensuring that every aspect of the dining experience reflects our high standards. This position requires a balance of enthusiasm, attention to detail, and dedication to the guest experience. The Service Assistant role is not only about routine tasks but also about being a crucial part of a team that uplifts one another and fosters a positive atmosphere.

To succeed in this role, a genuine love and commitment to making others feel good is paramount. You must have an eye for details and uphold the standards that define Postino WineCafe’s hospitality experience. This includes supporting, serving, and uplifting teammates, acting as an enthusiastic brand ambassador, spreading positive vibes, remaining calm under pressure, operating with a sense of urgency, and applying creative solutions and approaches to challenges. We value individuals who are proactive and foster a welcoming environment that delights every guest.

At Postino WineCafe, you’ll find a rich culture deeply committed to the best hospitality experience within the restaurant industry. We are a growing brand, which means unlimited opportunities for career advancement and professional growth. Our commitment extends to exceptional beverage and culinary development, promoting a learning atmosphere that nurtures your skills and knowledge. The working relationships you build here will be meaningful and long-lasting, marked by respect, collaboration, and shared success.

We believe every team member should have a voice and be recognized for their contributions. As part of this belief, we offer competitive wages paid weekly, with tipped minimum wage plus tips earning between $20 and $25 per hour. Our benefit package supports your overall well-being, including meal discounts, earned paid sick time, a 401K plan with company match, flexible spending and dependent care accounts, and access to medical, dental, and vision insurance when eligible. Additionally, we provide access to Teladoc services after 30 days and give you Thanksgiving and Christmas off to enjoy time with your loved ones. Further benefits are available to support your journey with us.

This role requires a state Food Handler's Certification and Responsible Alcohol Service Certification, reflecting our commitment to safety and compliance. Schedules are flexible to accommodate both full-time (30 hours or more) and part-time (30 hours or less) positions, often encompassing weekdays, weekends, and holidays. Shifts may vary widely, starting as early as 7 a.m. and ending as late as 2 a.m., requiring adaptability and a positive attitude towards changing demands.

Joining Postino WineCafe means becoming part of a team that thrives on authenticity, integrity, and excellence in hospitality. Your role as a Service Assistant is vital in creating experiences that make guests feel valued and cared for. If you are passionate about hospitality, enjoy working in a team-oriented setting, and want to grow your career in a supportive environment, we would love to hear from you.