Service & Beverage Manager

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $26.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Professional development opportunities

retirement savings plan

flexible scheduling

Job Description

The role of Service & Beverage Manager is a pivotal position within the hospitality industry, specifically focusing on the daily operations and management of a dynamic restaurant environment. This position is typically found in upscale or fine dining establishments where an exceptional service standard and a comprehensive beverage program, particularly wine, are essential for guest satisfaction and business success.

This restaurant, a renowned establishment known for its quality dining experience and curated beverage offerings, seeks a capable and experienced professional to lead its service and beverage team. The restaurant prides itself on delivering superior customer service, maintaining operational ex... Show More

Job Requirements

Bachelor's degree in hospitality management, business administration, or related field preferred
certifications in wine such as Sommelier, WSET, Court of Master Sommeliers
5+ years of experience in restaurant, bar, or hospitality management
demonstrated experience managing wine programs and inventory
experience in staff training and scheduling
strong knowledge of wine varieties and food pairing
exceptional interpersonal and guest relations skills
ability to analyze profit and loss, manage budgets, and implement cost-saving measures
proficiency in inventory management, scheduling, and payroll software
knowledge of alcohol service laws, health and safety regulations
ability to adapt to changing business needs
fluency in English, French, and Spanish
maintains composure and professionalism
demonstrates adaptability under pressure
identifies opportunities for improvement
fosters a positive work environment
exhibits leadership and team-building skills
consistently reliable and punctual
committed to professional development
willingness to work evenings, weekends, and holidays
physical ability to lift up to 50 pounds and stand for extended periods

Job Qualifications

Bachelor's degree in hospitality management, business administration, or related field preferred
certifications in wine such as Sommelier, WSET, Court of Master Sommeliers
5+ years of experience in restaurant, bar, or hospitality management
proven leadership in service and beverage operations
demonstrated experience managing wine programs and inventory
experience in staff training, scheduling, and team management
strong knowledge of wine varieties, regions, and food pairing
exceptional customer service and guest relations skills
ability to analyze financial statements and manage budgets
proficiency in inventory, scheduling, and payroll systems
thorough knowledge of alcohol laws and health regulations
adaptability to evolving business needs
fluency in English, French, and Spanish

Job Duties

Curates and maintains wine list
manages wine inventory and procurement
meets with winery representatives and selects wines
recommends and serves wines to guests
maintains ServSafe Alcohol certification
interacts with guests and resolves complaints
monitors guest satisfaction and staff performance
manages budgets and cost control measures
supervises and trains bartenders, sommelier, servers, bussers, and food runners
schedules staff and processes payroll
complies with alcohol service laws and health and safety regulations
maintains food handling and sanitation standards
adapts to changing business needs and manages competing demands
facilitates professional development and continuous learning

Job Location

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