Ghent Motor Company

Service Advisor

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.00 - $30.00
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Benefits

Medical insurance
Dental Insurance
401k plan
Competitive wages
Paid Time Off
vacation
growth opportunities

Job Description

Ghent Motors is a reputable and rapidly growing automotive dealership dedicated to providing exceptional service and high-quality vehicles to its customers. Located in a vibrant community that values integrity and customer satisfaction, Ghent Motors has built a strong reputation for trust and excellence in the automotive industry. The company prides itself on fostering a professional, welcoming environment where employees are empowered to deliver outstanding service and contribute to the dealership's continued success. As a company that believes in growth and opportunity, Ghent Motors offers competitive wages, comprehensive benefits, and a supportive workplace culture focused on collaboration and advancement.

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Job Requirements

  • Must hold a high school diploma or equivalent
  • previous experience as a service advisor
  • basic computer skills
  • excellent communication skills
  • positive and friendly attitude
  • valid driver's license
  • ability to work in fast-paced environment
  • must be a team player

Job Qualifications

  • Previous experience as a service advisor
  • must hold a high school diploma or equivalent
  • excellent customer service skills
  • basic computer skills
  • positive, friendly attitude, along with a customer service mentality
  • enjoy working in a fast-paced environment
  • excellent oral and written communication skills
  • team player
  • must have a valid driver's license
  • ability to learn new technology, repair and service procedures and specifications
  • able to operate electronic diagnostic equipment

Job Duties

  • Oversee flow of drive lane
  • ensure that customers receive prompt, courteous, and effective service
  • take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • ensure that the daily inventory of technicians' time is consistently sold to service customers
  • distribute work between technicians efficiently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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