Service Advisor

Waterbury, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $32.00

Work Schedule

Day Shifts

Benefits

Medical insurance

Dental Insurance

401k plan

Paid Time Off

vacation

growth opportunities

Paid training

Employee vehicle purchase and lease plans

Health and wellness programs

Lunch provided on Saturdays

Discounts on parts and service repairs

Job Description

Blasius Chevrolet Cadillac is a reputable automotive dealership committed to delivering an exceptional customer experience to every client. With a legacy rooted in the community since 1935, this family-owned and operated dealership has established a standard of excellence in providing great value and outstanding service. Known for prioritizing customer satisfaction and maintaining a customer-centric culture, Blasius Chevrolet Cadillac emphasizes the importance of every team member in contributing to its continued success. The dealership values motivated, driven, and successful employees who are dedicated to exceeding customer expectations and supporting the overall mission of creating loyal customers for life.

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Job Requirements

Minimum of 4 years in a customer service setting, retail sales setting or hospitality industry
Minimum of 4 years in the automotive industry
Clean driving record
Willingness to submit to pre-employment background check and drug screen

Job Qualifications

Promote an organized, professional and friendly setting for clients as well as structuring the framework for other employees
Ability to manage and surpass the expectations of clients and other employees
Time management skills to meet and/or exceed assigned completion times, assurances and commitments
Effectively communicate and develop business relationships with customers while demonstrating team building skills with co-workers
Professional, well-groomed personal appearance
Cultivate effective ideas along with automotive best practices
Team focus and highly driven to inspire a consistent customer centric aptitude
Minimum of 4 years in a customer service setting, retail sales setting or hospitality industry
Minimum of 4 years in the automotive industry
Clean driving record
Willingness to submit to pre-employment background check and drug screen

Job Duties

Oversee and maintain the flow of the Service Lanes throughout the day and evening
Ensure that all customers receive prompt and courteous service while providing an exceptional customer experience
Take full responsibility and ownership of the customer's service experience by following a consistent and proven service process
Provide automotive and product knowledge assistance with concierge support and guidance for all customers and their questions relating to their vehicles
Present all vehicle diagnostics, service repairs, maintenance services, recommended and scheduled services from trained technicians to promote reliable worry-free driving
Distribute work between technicians efficiently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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