Service Administrator

MobilityWorks is a dedicated and compassionate company that serves the disabled community by providing wheelchair accessible minivans, full-size vans equipped with lifts, and commercial fleet vehicles. With a strong mission to empower wheelchair users, MobilityWorks aims to offer the mobility, independence, and personal freedom that individuals with disabilities desire. This company stands out as a leader in vehicle mobility solutions for disabled individuals, continuously working to improve the quality of life for its customers through innovative transportation services and products. MobilityWorks believes in creating a supportive and inclusive environment, not only for the customers it serves but also for its employees who are at the core of the organization.

MobilityWorks is currently seeking a Service Administrator to join their team. This role is designed for individuals who appreciate a great work-life balance, offering regular business hours from 8 AM to 5 PM, Monday through Friday, with no late nights or weekend shifts. The Service Administrator plays an essential part in the daily operations of the business, primarily focusing on customer interaction and administrative support within the Service and Rental Departments.

In this position, the Service Administrator will professionally greet customers as they enter the building, provide exceptional customer service, and manage multiple administrative duties such as answering and directing calls, cashier responsibilities, submitting warranties, and scheduling services. In addition, the role involves invoicing commercial clients and overseeing the vehicle rental department, which includes scheduling rentals, training clients on adaptive equipment, preparing contracts, and managing paperwork. The position also requires coordinating vehicle maintenance and repairs for the rental fleet, alongside organizing valet pick-ups and deliveries. MobilityWorks emphasizes a team-centered environment, recognizing the significance of each employee’s contributions towards achieving their mission.

This role is ideal for candidates who possess excellent communication skills, both verbal and written, and have a passion for delivering outstanding customer service. MobilityWorks supports its employees with competitive compensation, comprehensive medical, dental, and vision insurance plans, flexible spending accounts, paid holidays, personal time off, social responsibility time, and employer-paid benefits such as tuition reimbursement and life and disability insurance. They also offer a 401(k) retirement plan with a generous company match and employee wellness programs, making it a rewarding workplace for those who seek professional growth and personal satisfaction.

MobilityWorks celebrates diversity and encourages military veterans to apply, ensuring an inclusive workplace culture that invests in the success and well-being of its team members. Joining MobilityWorks means being part of a company that is committed to making a real difference in people’s lives while providing employees with a fulfilling and balanced work experience.