Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $18.00
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Work Schedule

Day Shifts
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Benefits

Birthday holiday
Fertility treatment support leave
Employee bounty program
Company gym membership contribution
Ideas award
Free accommodation nights
Reduced room rates
International career opportunities
Social events
Online learning tools
Paid holidays
Paid Vacations
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
voluntary life insurance
legal shield
Pet insurance
hospital indemnity
critical illness insurance
accident insurance
Flexible spending account

Job Description

Freehand Chicago is a vibrant and innovative hospitality establishment that offers much more than just accommodation. Nestled in the historic 1927 Art Deco building in the heart of Chicago's River North neighborhood, Freehand Chicago is part of the broader Freehand Hotels brand, known for its unique blend of social culture, stylish design, and accessible quality hospitality. Designed by the renowned Manhattan-based firm Roman and Williams, the hotel beautifully celebrates Chicago's Midwestern heritage with communal spaces that foster social connection and creativity. As the brand's second outpost, Freehand Chicago attracts an eclectic mix of urban travelers, locals, and creatives who are... Show More

Job Requirements

  • High school or equivalent education
  • Relevant food and beverage experience preferred
  • Basic proficiency in English
  • Ability to multitask in a fast-paced environment
  • Strong interpersonal and communication skills
  • Ability to maintain professionalism and positive attitude
  • Physical stamina to stand and serve for extended periods
  • Willingness to work flexible hours including evenings and weekends

Job Qualifications

  • High school or equivalent education
  • Previous food and beverage experience helpful
  • Basic reading, writing and oral proficiency in English
  • Excellent organizational skills
  • Strong communication skills
  • Ability to multitask and work efficiently
  • Able to handle a large volume of guest interactions in an efficient and courteous manner
  • Work well under pressure and be a team player
  • Bi/multi-lingual a plus

Job Duties

  • Serve food courses and alcoholic beverages to guests
  • Set tables according to service standards
  • Answer questions on menu selections
  • Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Record transaction in POS system at time of order
  • Check in with guests to ensure satisfaction with each food course and/or beverages
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day
  • Present physical and accurate check to guest and process payment
  • Ensure personal appearance is clean and professional
  • Maintain confidentiality of proprietary information, and protect company assets
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Perform other job duties as requested by Management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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