Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Solazo is a cherished restaurant located in the West Elsdon neighborhood that has been an integral part of the community since 2007. As a sister concept to the Michelin Bib Gourmand recipient La Josie in the West Loop, Solazo boasts a strong culinary heritage deeply rooted in Mexican traditions and contemporary flavors. The restaurant recently underwent a significant re-opening in October 2021, unveiling its very first cocktail program, a refreshed and dynamic menu, and inviting outdoor patio seating which enhances the dining experience. Solazo's updated menu artfully combines modern flavors with authentic Mexican culinary influences, particularly drawing from the childhood... Show More
Job Requirements
- Motivated, innovative, creative
- Bilingual, Spanish
- Growth, team-oriented
- Familiarity with Mexican cuisine and agave, and/or a willingness to learn more
- 2 yrs server experience
- Experience in a fast paced upscale restaurant
- Servsafe certifications
- Ability to handle stress under pressure
- Willingness to maintain a clean, safe, and healthy work environment
- Ability to coordinate multiple activities with attention to detail
- Ability to work independently with minimal supervision
- Familiarity with Seven shifts, Resy and Toast is preferred
Job Qualifications
- Motivated, innovative, creative
- Bilingual, Spanish
- Growth, team-oriented
- Familiarity with Mexican cuisine and agave, and/or a willingness to learn more
- 2 yrs server experience
- Experience in a fast paced upscale restaurant
- Servsafe certifications (Food service manager, Basset, Allergens, Sexual harassment)
Job Duties
- Maintains a cheerful, courteous disposition and a clean, professional image
- Serve and supervise for scheduled shifts
- Responds to guest inquiries and provides assistance
- Oversees organization and efficiency in the dining room
- Keeps up with knowledge of food and drink menu items
- Supervises staff in terms of opening procedures, guest service, and closing procedures
- Reports and contacts maintenance contractors
- Enhances and strengthens guest relationships, both established and new
- Resolves guest complaints in a polite, friendly manner and follows up when necessary
- Reports all escalated situations to F.O.H manager
- Promotes cooperative efforts, team spirit, and morale among employees
- Works collaboratively with the F.O.H. manager, office manager, head bartender, chefs, and floor supervisors to drive the restaurant's success
- Has a strong understanding of company background, core values, and philosophy
- Must be able to communicate and handle potential allergens
- Manage nightly cash handling/service staff close-out procedures
- Reinforce company policies, being the supervisor on disciplinary actions and monitoring staff performance
- A 'lead by example' approach to maintaining points of service standards
- Maintain proper department of health conditions in all areas of the restaurant, cultivating good habits among the staff
- Has a strong understanding of the restaurant ambiance and works on curating the vibe of the restaurant
- Performs daily E.O.D. report detailing all important information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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