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SERVERS / BARTENDERS

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) match
Mental well-being platform
Competitive wages
tip opportunities
flexible scheduling
free game play
Discounted food and retail
Weekly meals

Job Description

Topgolf is a globally recognized sports and entertainment company that combines the excitement of golf with a dynamic social experience. Known for its innovative approach to entertainment, Topgolf offers a unique environment where guests, known as Players, can enjoy interactive golf games, delicious food, and beverages in a lively and welcoming atmosphere. The company is dedicated to creating memorable experiences that connect people through the power of play and has built a strong reputation for fostering a fun, inclusive workplace culture where creativity and teamwork thrive.

As a leader in the entertainment and hospitality industry, Topgolf continuously expands its team to support its vibrant, fast-paced venues located across various regions. The company values individuals who bring energy, enthusiasm, and a genuine passion for service, making Topgolf a rewarding place to work with ample opportunities for career growth and personal development.

This exciting opportunity is for a Bay Host position, ideal for those who love engaging with people and thrive in an energetic setting. The Bay Host plays a crucial role in enhancing the Player experience by welcoming guests, assisting with food and beverage orders, managing bay readiness, and ensuring a clean and safe environment. The role demands excellent customer service skills, a positive attitude, and the ability to work well within a team to maintain Topgolf's high standards of excellence.

Bay Hosts at Topgolf enjoy competitive hourly wages with additional tip opportunities on specific positions, along with a comprehensive benefits package for qualifying employees, including health, dental, and vision insurance, 401(k) matching, and access to mental well-being resources. Flexible scheduling options accommodate both part-time and full-time team members, supporting a healthy work-life balance. Furthermore, Playmakers benefit from unique perks such as free game play, discounts on dining and retail, and weekly meals, contributing to an engaging and supportive workplace community.

The physical demands of the role include being on your feet for extended periods and the ability to lift and carry items up to 50 pounds. This active, hands-on environment requires stamina and a proactive attitude, ensuring that every Player leaves with a memorable experience. The Bay Host is instrumental in setting the tone for an unforgettable visit by actively recommending gaming options, taking orders efficiently, and maintaining pristine bay areas.

Topgolf is committed to fostering diversity, equity, and inclusion and is an equal opportunity employer that values various backgrounds and perspectives. All team members are expected to embody Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring to contribute positively to the organization’s culture and success. This role also complies with legal requirements, including age restrictions for serving alcohol where applicable.

If you are someone who enjoys social environments, is customer-focused, and appreciates a role that is as dynamic as it is rewarding, the Bay Host position at Topgolf is an excellent fit. Join a company dedicated to innovation and community where your daily contributions help create exceptional experiences for Players and your fellow Playmakers alike.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Ability to lift and move items up to 50 lb
  • Comfortable being on feet for most of the day
  • Must be able to work flexible day, night, and weekend shifts
  • Legal age to serve alcohol where required by law
  • Excellent interpersonal skills
  • Ability to handle physical demands of the job including bending, stooping, and carrying
  • Commitment to providing exceptional guest experiences

Job Qualifications

  • Experience serving alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting
  • Strong customer service and communication skills
  • Ability to thrive in a fast-paced, popular environment
  • Positive attitude and team player mindset
  • Ability to follow safety and sanitation guidelines
  • Basic knowledge of food and beverage service
  • Must be of legal age to serve alcohol where required by law

Job Duties

  • Welcome players to their bays with energy and enthusiasm
  • Actively recommend food, beverage, and gaming options tailored to the visit
  • Provide outstanding food and beverage recommendations and take orders quickly and accurately
  • Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space
  • Work seamlessly with fellow Playmakers to deliver an unforgettable player experience
  • Follow safety and sanitation standards to maintain a safe and fun environment
  • Live Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring daily

Job Criteria

Experience

Mid Level (3-7 years)


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