Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $6.05
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral Bonus
Tips
Employee Stock Purchase Program
Health Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a popular, high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. As a franchise specializing in gourmet burgers and other delicious offerings, Red Robin has positioned itself as a leader in the casual dining industry. Founded over several decades ago, the company has grown extensively throughout the United States and Canada, earning a loyal customer base who appreciate quality food, excellent service, and a fun, welcoming environment. Red Robin places a strong emphasis on company culture, which highlights unbridled energy, magnetic personalities, and an inclusive team atmosphere where every employee can thrive. The restaurant prides itself on delivering not just meals but memorable experiences that emphasize hospitality, connection, and fun.

Being part of the Red Robin team means joining a workplace where innovation meets tradition, with a commitment to making every dining experience fresh, fun, and memorable. Employees have the opportunity to develop professionally within a brand that respects its roots but is always evolving to meet new customer expectations. The company encourages internal growth, with many current managers having started as hourly team members, ensuring opportunities for career advancement are abundant for those who demonstrate commitment and excellence.

The Server role at Red Robin is a front-of-house position central to delivering a high-quality dining experience. Servers are responsible for engaging with guests by taking orders using handheld technology, serving food and drinks accurately and efficiently, and ensuring that customers enjoy a fun, satisfying visit. Beyond the basic duties, this role is perfect for individuals who have a passion for customer service and thrive in a dynamic, fast-paced environment. As a server, you will work closely with other team members to uphold Red Robin’s mission: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile.

Servers at Red Robin earn a base pay of $6.05 per hour plus tips, ensuring their hourly earnings will always meet or exceed the applicable minimum wage. In addition to competitive pay, servers benefit from variable tips, which significantly enhance their overall compensation. The role offers flexible work schedules designed to accommodate a variety of lifestyles and personal commitments. Red Robin provides a substantial employee discount, offering 50% off food for staff and 25% off for their families, promoting a sense of inclusion and community beyond the workplace.

Additional benefits include a referral bonus program for introducing new team members, an employee stock purchase program available after one year of service with a minimum of 20 hours per week, and comprehensive health insurance coverage that includes vision, dental, accident, critical illness, and hospital indemnity for employees aged 18 and older. For long-term investment, Red Robin offers a 401(k) retirement plan with a company match up to 4% of pay, accessible to employees aged 21 or older who have completed at least one year of service and worked over 1,000 hours annually. Paid time off is accrued for eligible employees at a rate of 0.0192 hours for every hour worked, starting after one year of service with at least 35 hours worked per week.

Red Robin welcomes applicants continuously, focusing on finding energetic individuals who share their passion for unbridled hospitality and making meaningful connections with guests. The company fosters an inclusive environment that values diversity and belonging, making it an ideal workplace for people seeking a rewarding career in the food service industry. If you want to join a fun, fast-paced team where growth and development are key priorities, Red Robin gourmet burgers and brews is the perfect place to start or advance your hospitality career.

Job Requirements

  • Must be 18 or older
  • ability to work flexible schedules
  • reliable and punctual
  • capable of standing and walking for extended periods
  • able to handle multiple tasks efficiently
  • good interpersonal skills
  • legal eligibility to work in the country

Job Qualifications

  • Excellent customer service skills
  • ability to use handheld ordering technology
  • strong communication skills
  • ability to work in a fast-paced environment
  • teamwork and collaboration skills
  • previous experience in food service preferred but not required
  • must be 18 years or older

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • work as part of the front-of-house service team
  • ensure excellent customer service
  • maintain cleanliness and organization of the service area
  • collaborate with kitchen and bar staff to ensure timely service

Job Criteria

Experience

Entry Level (1-2 years)


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