Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

Flexible work schedules
food discounts
Referral bonuses
Tips
Employee Stock Purchase Program
Health Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-known, high-volume full-service restaurant chain that offers a vibrant and welcoming atmosphere for both guests and employees alike. Established as a place where burgers go beyond ordinary expectations, Red Robin is celebrated for its unique culture that blends fun, connection, and generosity. The company prides itself on creating lasting memories for guests through its fresh, fun, and satisfying dining experience. With a focus on high-quality food, including its world-famous steak fries, Red Robin continually draws in clientele looking for a distinctive and enjoyable meal out. This restaurant is not just a place to eat but a lively community where everyone feels a sense of belonging regardless of differences or similarities. Red Robin’s laid-back setting and unique quirky vibe contribute to an atmosphere that employees and guests both value.

The Server role at Red Robin is an essential part of the front-of-house service team, designed for energetic individuals who are passionate about delivering an excellent and lively customer experience. Servers at Red Robin utilize handheld technology to take customer orders accurately and efficiently, then serve food and beverages promptly to ensure guests enjoy their dining time. This position goes beyond simply taking and delivering orders — the key is to create a fun, memorable, and satisfying experience for every guest that walks through the door. Servers have the unique opportunity to interact closely with customers, providing great hospitality that reflects Red Robin’s welcoming personality.

This part-time or full-time serving position offers a competitive base pay rate of $16.90 per hour plus tips, providing excellent earning opportunities for seasoned and motivated servers. Serving positions at Red Robin require individuals to have strong customer service skills since maintaining a friendly and engaging demeanor is crucial for success. The role is open to applicants 18 years or older and comes with a variety of benefits and incentives. Employees enjoy flexible work schedules that enable a healthy work-life balance, essential for employees pursuing other commitments such as education or family care. Moreover, employees and their families are eligible for food discounts, with a 50% discount for employees and a 25% discount for family members — perfect for those who love to indulge at the restaurant even outside work hours.

Red Robin values its employees by offering referral bonuses to encourage the growth of the team with passionate individuals who share the company’s dedication to hospitality. Beyond these immediate rewards, servers can access additional compensation programs including tips, participation in the Employee Stock Purchase Program after one year of service, and continued growth opportunities within the company. The brand is known for promoting from within, providing all team members with clear career pathways that can lead to management positions. Red Robin also extends a comprehensive range of benefits such as health insurance (covering vision, dental, accident, critical illness, and hospital indemnity plans), a 401k retirement savings plan with company matching of up to 4% after eligibility, and paid time off earned gradually after tenure milestones. These benefits highlight Red Robin's commitment to long-term employee well-being and success.

Joining Red Robin as a server presents a chance to be part of a reputable restaurant brand with a dynamic work environment that balances fun and professionalism. This role is suitable for individuals who thrive in fast-paced settings, enjoy team collaboration, and have a genuine passion for providing exceptional guest experiences. Whether you are looking to start your career in the hospitality industry or seeking a place to grow and develop professionally, Red Robin offers a welcoming work environment focused on making every shift enjoyable and every dining experience memorable. Become a valued member of the Red Robin family and help make fresh, fun, and memorable moments for guests while advancing your own career goals.

Job Requirements

  • must be 18 or older
  • ability to stand and walk for extended periods
  • must be able to work flexible schedules including evenings and weekends
  • basic knowledge of food safety practices
  • ability to use handheld technology for order taking
  • must have excellent customer service skills
  • legal eligibility to work in the country

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service or restaurant serving role beneficial
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • basic math skills for cash handling
  • teamwork and collaboration skills
  • positive attitude and enthusiasm for hospitality

Job Duties

  • take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • provide excellent customer service
  • ensure cleanliness and organization of the dining area
  • communicate effectively with kitchen and bar staff
  • handle guest inquiries and resolve issues promptly

Job Criteria

Experience

No experience required


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