Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Work with a fun, passionate, and supportive team
competitive pay
Free attractions
50% off select food items
flexible scheduling
Exciting work environment

Job Description

Apex Entertainment Syracuse is a vibrant entertainment venue known for offering a dynamic and engaging experience to guests through a combination of delicious food, exciting attractions, and exceptional service. Located in Syracuse, Apex Entertainment is a leader in the hospitality and entertainment industry, blending dining with fun to create a unique environment that appeals to both families and groups of friends looking for memorable outings. The company prides itself on fostering a lively, positive atmosphere fueled by its dedicated team members who deliver top-notch guest experiences.

At Apex Entertainment, the role of a Restaurant Server is pivotal in maintaining the high standard of service the venue is recognized for. This position offers an opportunity to work within a fast-paced, energetic environment where your enthusiasm and professionalism directly contribute to guest satisfaction. Servers at Apex Entertainment are not just order takers; they are the face of the dining experience, playing a crucial role in creating an unforgettable visit for every guest.

The Server position is perfect for those who have a passion for hospitality and enjoy engaging with people in a fun, social setting. Responsibilities include accurately taking orders, conveying dietary needs to the kitchen, delivering meals with care, and ensuring guests feel welcomed and attended to throughout their visit. This role requires excellent multitasking skills, a positive attitude, and the ability to work well within a team while maintaining excellent communication and customer service standards.

This is a great opportunity for individuals seeking a flexible work schedule with weekend and evening shifts being essential to meet the operational needs of the venue. Apex Entertainment offers competitive pay and a lively work environment where servers can thrive and grow their hospitality careers. Additional perks include access to free attractions and discounts on select food items, making it an exciting place to work for those eager to be part of an upbeat and supportive team.

In summary, Apex Entertainment Syracuse invites energetic and customer-oriented servers to join their team. The role focuses on delivering exceptional guest experiences, managing orders with precision, learning the full menu and attractions to inform guests accurately, and supporting the team through various service duties. If you enjoy working in a fast-moving and fun environment, this role offers the perfect blend of challenge and reward to enhance your hospitality skills and career growth.

Job Requirements

  • Must be 18+ years old
  • ability to work a flexible schedule including weekends and evenings
  • high school diploma or GED
  • 1-2 years of experience in food and beverage or hospitality preferred
  • experience with POS systems and strong cash handling skills
  • excellent multitasking, communication, and customer service skills
  • ability to stay calm and positive in fast-paced situations

Job Qualifications

  • High school diploma or GED
  • 1-2 years of experience in food and beverage or hospitality preferred
  • experience with POS systems and strong cash handling skills
  • excellent multitasking, communication, and customer service skills
  • ability to stay calm and positive in fast-paced situations
  • event service experience is a plus

Job Duties

  • Provide friendly, efficient, and attentive service throughout the guest's visit
  • create a fun and welcoming atmosphere at every table
  • share detailed knowledge of our food, beverages, and promotions to make great recommendations
  • address guest questions and needs promptly with professionalism
  • accurately take food and beverage orders, noting any allergies or special requests
  • deliver orders with care and precision
  • clear and reset tables efficiently, keeping the dining area clean and organized
  • learn our full menu, including ingredients and allergen details
  • stay informed about our attractions and experiences to assist guests with questions and suggestions
  • complete opening/closing duties and help keep service stations stocked and organized
  • assist teammates with running food, answering phones, and pre-bussing as needed
  • work together to keep things flowing smoothly during busy shifts
  • stay aware of activity throughout the facility to anticipate guest needs
  • take on additional tasks or responsibilities as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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