Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedules
Team-oriented environment
Job Description
IHOP is a globally recognized restaurant chain known for its welcoming atmosphere, delicious breakfast offerings, and commitment to providing an enjoyable dining experience for all guests. As a leader in the casual dining segment, IHOP boasts a legacy of serving quality food in a family-friendly environment, focusing not only on great meals but also on exceptional customer service. The company prioritizes work-life balance, offering a supportive culture where associates are encouraged, enriched, and celebrated every day. IHOP's inclusive culture embraces diversity and leverages the unique strengths brought by every team member, fostering a vibrant and collaborative workplace.
The Server position at IHOP is an exciting opportunity for individuals who seek growth, success, and a dynamic social work environment. Servers play a crucial role in creating memorable dining experiences by providing timely, courteous service and building a friendly rapport with guests. The role involves more than just delivering food and drinks – it requires active engagement with customers by answering questions, making menu suggestions, and creating an upbeat atmosphere. This position is ideal for someone who enjoys a fast-paced team environment and values the balance between professional growth and personal happiness. IHOP supports its associates through comprehensive benefits that promote health, future security, family wellbeing, and overall happiness, making it an excellent choice for those seeking a rewarding career in hospitality. This role also offers an opportunity to develop valuable communication and customer service skills that can propel a career in the restaurant industry and beyond. Eligible candidates will benefit from IHOP’s strong emphasis on career advancement and associate support, ensuring a fulfilling and stable employment experience.
The Server position at IHOP is an exciting opportunity for individuals who seek growth, success, and a dynamic social work environment. Servers play a crucial role in creating memorable dining experiences by providing timely, courteous service and building a friendly rapport with guests. The role involves more than just delivering food and drinks – it requires active engagement with customers by answering questions, making menu suggestions, and creating an upbeat atmosphere. This position is ideal for someone who enjoys a fast-paced team environment and values the balance between professional growth and personal happiness. IHOP supports its associates through comprehensive benefits that promote health, future security, family wellbeing, and overall happiness, making it an excellent choice for those seeking a rewarding career in hospitality. This role also offers an opportunity to develop valuable communication and customer service skills that can propel a career in the restaurant industry and beyond. Eligible candidates will benefit from IHOP’s strong emphasis on career advancement and associate support, ensuring a fulfilling and stable employment experience.
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service preferred but not required
- Ability to stand and walk for extended periods
- Good communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Willingness to work flexible shifts including weekends and holidays
Job Qualifications
- Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats
- Ability to transport plates, glasses, and baskets between dining area, service bar and kitchen about 30 times per shift
- Basic reading, writing, math, and verbal communication skills
- Mobility and stamina to remain active throughout the entire shift
Job Duties
- Serve food and drinks to guests using IHOP's team delivery system
- Greet guests and answer questions regarding food, drinks, and service
- Make menu suggestions based on guest preferences
- Interact verbally with guests to create a friendly and upbeat atmosphere
- Relay orders to service bar and kitchen via the point-of-sale computerized register system
- Observe guests and respond to additional requests
- Present guest checks and process payments accurately
- Participate in clearing and resetting dining room tables
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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