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Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
flexible schedule
Employee Discounts
Training and Development
Team-oriented environment
Opportunities for advancement
competitive pay
Job Description
TGI Friday's is a well-established casual dining restaurant brand known for its vibrant atmosphere, diverse menu, and commitment to delivering exceptional customer service. Located at Miami International Airport Terminal D, Gate D-36, this particular TGI Friday's branch caters to a diverse clientele including travelers, airport staff, and local visitors. TGI Friday's prides itself on creating memorable dining experiences by offering expertly prepared food and refreshing beverages in an energetic and inviting environment.
The role of Server at TGI Friday's #2150 is integral to ensuring guests receive outstanding service that meets the brand standards and elevates their dining experience. Thi... Show More
The role of Server at TGI Friday's #2150 is integral to ensuring guests receive outstanding service that meets the brand standards and elevates their dining experience. Thi... Show More
Job Requirements
- Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate POS system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry guests and notify a manager
- Must be able to read and write notes to hearing impaired guests
- Must be able to read menus to sight-impaired guests
- Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
Job Qualifications
- Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate POS system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry guests and notify a manager
- Must be able to read and write notes to hearing impaired guests
- Must be able to read menus to sight-impaired guests
- Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
Job Duties
- Greet guests, build rapport, and ensure an enjoyable, quality dining experience
- Build rapport and ask questions to identify the experience the guests want
- Promptly and accurately take food and beverage requests from guests
- Ensure expedient service of food and beverages to the guest, check frequently to ensure everything is to the guests’ specifications
- Learn TGIF menu and beverages, expertly recommend and upsell on items
- ID all guests ordering alcoholic beverages who appear to be 40 years old or younger
- Follow all relevant brand standards for service
- Accurately ring all orders into the POS system
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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