Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

Flexible work schedules
food discounts
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan

Job Description

Red Robin is a well-recognized full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. Operating as a high-volume dining establishment, Red Robin has built its reputation by serving up burgers beyond imagination and offering an exceptional guest experience driven by connection, fun, and generosity. With a mission centered on making food fresh, fun, memorable, and compelling guests to smile, Red Robin has cultivated a strong culture of inclusivity and belonging, valuing both similarities and differences among its employees and guests. This openness fosters a welcoming environment for all who walk through its doors, whether guests or team members.

As a full-service restaurant chain specializing in gourmet burgers and brews, Red Robin sets itself apart from typical burger restaurants with a high-energy and dynamic team culture. The company offers exciting growth opportunities for those who want to develop their careers within the hospitality industry. Many of Red Robin's managers began as hourly team members, which speaks to the company’s commitment to promoting from within and supporting employee development.

The Server role at Red Robin places you at the heart of the front-of-house service team where delivering a satisfying and fun dining experience to guests is the central responsibility. As a server, you will utilize handheld technology to efficiently take orders, accurately serve food and beverages, and ensure the timely delivery of all items. This role demands exceptional customer service skills, a magnetic personality, and a passion for making every guest's experience enjoyable and memorable. Servers earn a competitive pay rate starting at $2.13 per hour plus tips, with the guarantee that total hourly earnings will never fall below the applicable minimum wage. This opportunity is ideal for individuals who thrive in a fast-paced, team-oriented environment and enjoy interacting with guests.

In addition to base pay and variable tip income, Red Robin offers a flexible work schedule to accommodate the diverse needs of its employees. Staff members enjoy a generous 50% discount on Red Robin food and 25% off for their family members, which helps make dining at the restaurant more accessible and enjoyable. There are also referral bonuses available for employees who help bring new talent onto the team, encouraging a collaborative and community-driven workplace. Beyond immediate compensation, Red Robin extends several additional benefits including health, vision, dental, accident, critical illness, and hospital indemnity coverage for employees aged 18 or older.

For those considering long-term tenure, Red Robin offers a robust employee stock purchase program for those who have been with the company for over a year, work a minimum of 20 hours per week, and are eligible to invest in the company's future. Retirement benefits are also provided, specifically a 401(k) plan with company matching contributions up to 4% of pay, available for employees aged 21 or older after one year of service and at least 1,000 hours worked annually. Paid time off is accrued at a rate of 0.0192 hours for every hour worked after one year of service for those working 35 or more hours weekly.

Joining Red Robin means becoming part of a community where unbridled hospitality is a shared passion and where every day brings fresh opportunities to grow professionally and personally. Servers play a vital role in supporting the company’s mission to make the dining experience fresh, fun, memorable, and filled with smiles. With ongoing applications accepted, individuals enthusiastic about hospitality and guest satisfaction are encouraged to apply and embark on an engaging career path with Red Robin Gourmet Burgers and Brews.

Job Requirements

  • Must be 18 or older
  • Ability to work flexible schedules including evenings and weekends
  • Strong customer service orientation
  • Ability to stand and move for extended periods
  • Capable of operating handheld ordering technology
  • Must comply with health and safety regulations
  • Willingness to work in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a restaurant or customer service role helpful
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Positive attitude and enthusiasm for guest service
  • Basic math skills for handling payments and tips
  • Ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Take orders using handheld technology
  • Serve food and drinks in a timely and accurate manner
  • Deliver a fun and satisfying dining experience to guests
  • Provide excellent customer service
  • Collaborate with team members to maintain smooth front-of-house operations
  • Ensure cleanliness and organization of dining areas
  • Handle guest inquiries and special requests professionally

Job Criteria

Experience

No experience required


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