Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
hospital indemnity
401k
Payscale of 2.13 plus tips
Employee Stock Purchase Program
Paid Time Off
flexible schedule
Employee Discounts
Referral bonuses

Job Description

Red Robin is a nationally recognized full-service restaurant renowned for its unique approach to casual dining and its commitment to delivering a memorable guest experience. Unlike your typical burger restaurant, Red Robin prides itself on being a lively and energetic place where team members share a passion for hospitality and having fun. With its laid-back atmosphere and quirky vibe, Red Robin creates an environment where both employees and guests feel a strong sense of belonging, embracing both similarities and differences. The company's mission is to Make it fresh, Make it fun, Make it memorable, and above all, Make 'em smile. This guiding principle helps define the culture and operational style that has made Red Robin a favorite dining destination across various locations.

As a high-volume dining establishment, Red Robin serves a diverse clientele with a wide-ranging menu highlighted by world-famous steak fries and burgers that go beyond expectations—truly offering burgers beyond yumagination. The company fosters growth from within, where many managers began their careers as hourly team members. Red Robin offers tremendous professional growth opportunities alongside a dynamic work environment that is both team-centered and guest-focused. Their dedication to connection, fun, and generosity translates directly into the frontline service roles, where guest interaction and satisfaction are paramount.

The Server position at Red Robin Gourmet Burgers and Brews is an exciting opportunity to join the front-of-house service team responsible for delivering excellent customer experiences. Servers play a critical role in making guests feel valued by interacting with them, taking orders via handheld technology, serving food and drinks promptly and accurately, and ensuring the overall dining experience is fun and satisfying. Servers at Red Robin not only contribute to a positive dining atmosphere but also benefit from competitive compensation that includes a base hourly pay of $2.13 plus tips, with the guarantee that total hourly pay will not fall below the applicable minimum wage. Additionally, there are unique earning opportunities through tips and referral bonuses.

The job is ideal for energetic individuals who enjoy working in a fast-paced environment where customer service skills are essential. The role requires being at least 18 years old and offers flexible scheduling to accommodate team members' diverse needs and lifestyles. Red Robin fosters an inclusive workplace where employees can grow personally and professionally.

Beyond a competitive pay structure, this role provides access to a variety of comprehensive benefits after meeting certain eligibility requirements. Team members 18 years and older can access health benefits including medical, vision, dental, accident, critical illness, and hospital indemnity coverage. Additionally, after one year of service and if working the required hours, employees can participate in the Employee Stock Purchase Program, further incentivizing long-term commitment and engagement. Retirement benefits are also available through a 401k plan with company matching up to 4% of pay, for eligible employees 21 years or older who have worked for at least one year and meet hour requirements.

Further, Red Robin offers a paid time off program, accruing 0.0192 hours for each hour worked, designed to reward stability and seniority within the team. Employees also enjoy team member discounts that provide 50% off Red Robin food and 25% off for family members, enhancing the workplace culture and employee satisfaction. Referral bonuses reward bringing new members to the team, creating an atmosphere of community and shared growth.

In conclusion, joining Red Robin as a Server means becoming part of a vibrant team in a fun-filled, growth-oriented environment that values creativity, hospitality, and a commitment to making every guest smile. With ample chances for career progression, comprehensive benefits, and a work environment that is both welcoming and full of energy, Red Robin offers more than a job—it offers a career path within a well-respected and beloved restaurant brand.

Job Requirements

  • Must be 18 or older
  • availability to work flexible schedules
  • ability to operate handheld ordering technology
  • good communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic math proficiency
  • physical ability to stand and walk during shifts

Job Qualifications

  • Must be 18 or older
  • excellent customer service and communication skills
  • ability to work in a fast-paced environment
  • basic math and multitasking abilities
  • experience in a similar role preferred but not required
  • positive attitude and team player
  • ability to stand and move for extended periods

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver fun and satisfying dining experiences to guests
  • provide excellent customer service as part of the front-of-house team
  • use interpersonal skills to enhance guest satisfaction
  • maintain cleanliness and organization of the dining area
  • handle guest inquiries and concerns professionally

Job Criteria

Experience

No experience required


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