
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
IHOP, the International House of Pancakes, is a well-established restaurant chain renowned for its delicious breakfast offerings and welcoming atmosphere. With decades of experience serving families and guests, IHOP prides itself on creating an inclusive work environment that fosters both personal and professional growth. As a leader in the casual dining industry, IHOP emphasizes a culture of encouragement, diversity, and community, where every associate is valued for their unique strengths and perspectives. The company is committed to balancing work-life harmony, ensuring that every team member enjoys a supportive setting that nurtures their health, future, family, and overall happiness. This dedication to associate well-being combined with exceptional customer service makes IHOP a respected and fulfilling place to build a career.
Joining IHOP means more than just having a job; it means embarking on a career path filled with opportunities for growth, success, and enjoyment within a dynamic and social work environment. The role involves delivering unparalleled guest experiences by providing prompt and courteous service, demonstrating a positive attitude, and maintaining a team-oriented approach. Position responsibilities include greeting guests, taking orders accurately, serving food and beverages, and ensuring satisfaction throughout the dining experience. Using IHOP's team delivery system and computerized point-of-sale system, associates support smooth restaurant operations while cultivating a friendly and upbeat atmosphere. This position requires strong communication skills, attention to detail, and mobility to navigate the dining area efficiently. By participating in table clearing and resetting, associates help create a clean and inviting environment for guests.
IHOP offers comprehensive training and ongoing support, helping associates enhance their skills and advance within the restaurant or corporate structure. Embracing diversity and inclusion is a core value, encouraging associates to bring their authentic selves to work daily. Whether you seek an entry-level position or a stepping stone toward management, this role serves as an excellent foundation to develop customer service expertise, teamwork, and operational knowledge. IHOP's commitment to employee enrichment through benefits and a lively, engaging atmosphere truly distinguishes it as a great place to grow your career in the food service industry.
Joining IHOP means more than just having a job; it means embarking on a career path filled with opportunities for growth, success, and enjoyment within a dynamic and social work environment. The role involves delivering unparalleled guest experiences by providing prompt and courteous service, demonstrating a positive attitude, and maintaining a team-oriented approach. Position responsibilities include greeting guests, taking orders accurately, serving food and beverages, and ensuring satisfaction throughout the dining experience. Using IHOP's team delivery system and computerized point-of-sale system, associates support smooth restaurant operations while cultivating a friendly and upbeat atmosphere. This position requires strong communication skills, attention to detail, and mobility to navigate the dining area efficiently. By participating in table clearing and resetting, associates help create a clean and inviting environment for guests.
IHOP offers comprehensive training and ongoing support, helping associates enhance their skills and advance within the restaurant or corporate structure. Embracing diversity and inclusion is a core value, encouraging associates to bring their authentic selves to work daily. Whether you seek an entry-level position or a stepping stone toward management, this role serves as an excellent foundation to develop customer service expertise, teamwork, and operational knowledge. IHOP's commitment to employee enrichment through benefits and a lively, engaging atmosphere truly distinguishes it as a great place to grow your career in the food service industry.
Job Requirements
- Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant
- Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift
- Reading, writing, basic math and verbal communication skills required
- Mobility required during the entire shift
- Other duties as needed
Job Qualifications
- Ability to wipe down table tops, table legs, and booth seats
- Ability to pick up debris off the floor
- Reading, writing, basic math, and verbal communication skills
- Mobility during entire shift
- Ability to transport plates, glasses, and baskets repeatedly
- Customer service skills
- Teamwork and communication skills
Job Duties
- Delivers food and drinks to guests using IHOP's team delivery system
- Greet guests and answer questions regarding food, drinks, and service
- Interact verbally with guests to create a friendly and upbeat atmosphere
- Relay orders to service bar and kitchen via the point-of-sale computerized register system
- Observe guests and respond to additional requests
- Present guest check and process payment accurately
- Participate in clearing and resetting dining room tables
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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