
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
IHOP is a renowned restaurant chain known for its commitment to providing delicious food and exceptional service in a welcoming and friendly environment. With a strong emphasis on creating a supportive and inclusive culture, IHOP strives to balance work life and personal life for its employees, offering a wealth of benefits that focus on health, future security, family support, and overall happiness. Recognized for encouraging and celebrating the strengths of its diverse workforce, IHOP aims to help individuals reach their full potential through a positive and exciting workplace experience. The company values inclusivity and teamwork, making it a great place for those who want to grow professionally while enjoying a vibrant and social atmosphere. Employment with IHOP offers not just a job but an opportunity to build a career enriched with learning and development, personal growth, and rewarding social interactions.
The role at IHOP focuses on customer service within a fast-paced restaurant setting where interaction with guests is key. The primary responsibilities involve delivering food and drinks efficiently and courteously, engaging with guests to ensure their dining experience is enjoyable, and maintaining a clean and organized dining environment. The position requires the ability to communicate effectively, manage multiple tasks, and respond promptly to guest needs. Serving as the face of IHOP, this role demands enthusiasm, friendliness, and a proactive approach to creating a warm atmosphere for all patrons. Alongside working with a collaborative team, the individual will be responsible for taking orders through a computerized point-of-sale system, presenting bills, handling payments, and occasionally assisting with clearing and resetting tables. This part-time or full-time position offers a dynamic, fun, and engaging work environment that fosters growth and success within the hospitality industry.
The role at IHOP focuses on customer service within a fast-paced restaurant setting where interaction with guests is key. The primary responsibilities involve delivering food and drinks efficiently and courteously, engaging with guests to ensure their dining experience is enjoyable, and maintaining a clean and organized dining environment. The position requires the ability to communicate effectively, manage multiple tasks, and respond promptly to guest needs. Serving as the face of IHOP, this role demands enthusiasm, friendliness, and a proactive approach to creating a warm atmosphere for all patrons. Alongside working with a collaborative team, the individual will be responsible for taking orders through a computerized point-of-sale system, presenting bills, handling payments, and occasionally assisting with clearing and resetting tables. This part-time or full-time position offers a dynamic, fun, and engaging work environment that fosters growth and success within the hospitality industry.
Job Requirements
- Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats
- Ability to transport plates, glasses, and baskets multiple times per shift
- Basic reading, writing, math, and verbal communication skills
- Mobility to remain active throughout the shift
- Willingness to perform other duties as needed
Job Qualifications
- Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant
- Transports plates, glasses, and baskets to and from dining room, service bar, and kitchen about 30 times per shift
- Reading, writing, basic math and verbal communication skills
- Mobility required during the entire shift
- Ability to interact with guests in a friendly and courteous manner
Job Duties
- Deliver food and drinks to guests using IHOP’s team delivery system
- Greet guests, answer questions, and make suggestions regarding food, drinks, and service
- Interact verbally with all guests to create a friendly and upbeat atmosphere
- Relay orders to service bar and kitchen via the point-of-sale computerized register system
- Observe guests and respond to any additional requests
- Present guest check and accept payment, making correct change or completing charge card procedures
- Participate in clearing and resetting dining room tables
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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