Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.14
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Employee Discounts
Referral bonuses
Health Insurance
Vision Insurance
Dental Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin is a nationally recognized full-service restaurant brand known for its casual dining experience and its famous gourmet burgers. With a laid-back atmosphere paired with a quirky and fun vibe, Red Robin strives to provide an unforgettable dining experience where guests can enjoy a fresh, fun, and memorable meal. The company has built a strong reputation for its commitment to hospitality, ensuring that visitors not only leave satisfied with their meals but also with smiles on their faces. At Red Robin, the core mission is to make every visit special by focusing on quality ingredients, exceptional service, and a welcoming environment. This inclusive culture values diversity and fosters a sense of belonging among employees and guests alike, underscoring that Red Robin truly is a place for everyone.

The Server position at Red Robin is a frontline role within the Front of House team, responsible for delivering excellent customer service and creating enjoyable dining experiences. Servers use handheld technology to take accurate orders, serve food and beverages promptly, and maintain a positive engagement with guests throughout their visit. This role is critical in representing the upbeat and energetic spirit of Red Robin, requiring team members to have magnetic personalities and a passion for fun. Beyond providing excellent service, Servers have opportunities to earn variable tips on top of their base hourly wage, making it a rewarding role both socially and financially. Additionally, this position is suitable for individuals who thrive in a high-volume, fast-paced restaurant environment and who appreciate the chance to grow within a company that actively promotes from within. Red Robin offers flexibility in work schedules to accommodate various lifestyles and is open to candidates 18 years or older. Those who join the team benefit from a variety of perks including generous employee discounts on food, referral bonuses, and comprehensive benefits such as health insurance, 401k with company match, and paid time off contingent on tenure and hours worked. Ultimately, Servers at Red Robin contribute to the brand's mission of making each guest's experience fresh, fun, memorable, and smile-worthy.

Job Requirements

  • Must be 18 or older
  • ability to work flexible schedules including evenings and weekends
  • strong interpersonal skills
  • ability to stand and walk for extended periods
  • maintain a positive attitude under pressure
  • reliable and punctual
  • availability for ongoing training

Job Qualifications

  • Customer service experience
  • effective communication skills
  • ability to work in a fast-paced environment
  • basic math skills for handling payments
  • teamwork and collaboration abilities
  • positive and energetic attitude
  • 18 years or older

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • provide friendly, attentive customer service to guests
  • maintain cleanliness and organization of service areas
  • handle guest inquiries and concerns professionally
  • collaborate with kitchen and bar staff to ensure smooth operation
  • process payments and thank guests for their visit

Job Criteria

Experience

Entry Level (1-2 years)


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