IHOP logo

Servers

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling

Job Description

IHOP is an internationally recognized restaurant brand known for its welcoming atmosphere, delicious breakfast offerings, and family-friendly environment. With a rich history and a commitment to quality service, IHOP stands out as a place where associates can build fulfilling careers while contributing to a vibrant dining experience for guests. As a part of the IHOP team, employees are welcomed into an inclusive culture that values diversity, encourages personal growth, and celebrates each individual's contributions to the organization. The company emphasizes work-life balance and provides comprehensive benefits to support employees' health, future, family, and overall happiness. IHOP understands that a truly great career comes from the combination of opportunity for growth, a supportive social environment, and the chance to succeed professionally.

The role at IHOP is designed for individuals who are enthusiastic about delivering exceptional customer service in a fast-paced, social setting. As an integral part of the restaurant team, the position involves serving food and beverages to guests, ensuring a pleasant dining experience by promptly and courteously meeting guest needs. This position requires verbal communication skills for interacting with customers and coworkers, the ability to use point-of-sale technology for order entry, and physical stamina for serving and maintaining a clean environment throughout the shift. IHOP provides employees with the tools and support necessary to thrive, making this an ideal opportunity for those seeking a dynamic and rewarding role in the hospitality industry, with advancement potential within the company.

Job Requirements

  • Reading, writing and basic math skills
  • Good verbal communication skills
  • Ability to stand and walk for long periods
  • Ability to work in a fast-paced environment
  • Ability to clean tables and pick up debris
  • Ability to carry plates and glasses multiple times per shift

Job Qualifications

  • Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant
  • Ability to transport plates, glasses and baskets to and from dining room, service bar, and kitchen about 30 times per shift
  • Reading, writing, basic math and verbal communication skills required
  • Mobility required during the entire shift

Job Duties

  • Delivers food and drinks to guests using IHOP's team delivery system
  • Greet guests, answer questions, make suggestions regarding food, drinks, and service
  • Interact verbally with all guests creating a friendly and upbeat atmosphere
  • Relay orders to service bar and kitchen via the point-of-sale computerized register system
  • Observe guests and respond to any additional requests
  • Present guest check to each table and accept form of payment
  • Make correct change or complete proper charge card procedure
  • Participate in clearing and resetting dining room tables

Job Criteria

Experience

Entry Level (1-2 years)


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