Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Meal Allowances
Job Description
Harper's Restaurant has been a beloved dining destination in the Carolinas for over 30 years, earning a reputation as the go-to place for great casual dining experiences. Known for its diverse and delicious menu, Harper's offers a wide variety of dishes including hickory grilled steaks, fresh ground burgers, local seafood, pit-smoked barbecue, and wood-fired oven pizzas. With multiple locations, Harper's strives to provide every guest with a memorable meal that blends quality ingredients with exceptional service. The restaurant's commitment to culinary excellence and a welcoming atmosphere makes it a favorite for families, food enthusiasts, and casual diners alike.
The role of a waiter/waitress at Harper's Restaurant is vital to maintaining the high standards and warm hospitality the establishment is known for. This position requires an individual with outstanding hard skills in food and beverage service combined with engaging people skills. A waiter or waitress in this environment must be adept at multitasking, managing food and beverage orders efficiently, and delivering them promptly to ensure an exceptional dining experience. Beyond just serving, the role involves actively assisting guests with menu recommendations, upselling additional products when appropriate, and ensuring that all customer interactions are marked by attentiveness, patience, and a positive attitude.
Working as a waiter or waitress at Harper’s involves a variety of responsibilities including greeting and seating guests, providing detailed menu information, taking accurate orders—whether via point-of-sale software, order slips, or from memory—and communicating these orders clearly to the kitchen staff. Delivering food and beverages swiftly and correctly forms the backbone of service, alongside handling checks, processing bill payments, and maintaining cleanliness and presentation of tables and tableware. Furthermore, wait staff are expected to uphold safety protocols such as checking IDs to prevent minors from ordering alcoholic beverages, demonstrating responsibility and vigilance.
To succeed in this role, the ideal candidate will possess excellent teamwork and communication skills, be capable of managing cash and credit transactions with care, and demonstrate flexibility to work various shifts as needed. High school diploma or equivalent is required, along with prior experience as a waiter or waitress to ensure familiarity with the demands of a fast-paced dining environment. As passionate contributors to Harper’s renowned customer satisfaction, waiters and waitresses must be problem-solvers, reliable team players, and committed to creating an enjoyable dining atmosphere. This role offers a chance to grow within a well-established company dedicated to crafting memorable dining experiences for all guests.
The role of a waiter/waitress at Harper's Restaurant is vital to maintaining the high standards and warm hospitality the establishment is known for. This position requires an individual with outstanding hard skills in food and beverage service combined with engaging people skills. A waiter or waitress in this environment must be adept at multitasking, managing food and beverage orders efficiently, and delivering them promptly to ensure an exceptional dining experience. Beyond just serving, the role involves actively assisting guests with menu recommendations, upselling additional products when appropriate, and ensuring that all customer interactions are marked by attentiveness, patience, and a positive attitude.
Working as a waiter or waitress at Harper’s involves a variety of responsibilities including greeting and seating guests, providing detailed menu information, taking accurate orders—whether via point-of-sale software, order slips, or from memory—and communicating these orders clearly to the kitchen staff. Delivering food and beverages swiftly and correctly forms the backbone of service, alongside handling checks, processing bill payments, and maintaining cleanliness and presentation of tables and tableware. Furthermore, wait staff are expected to uphold safety protocols such as checking IDs to prevent minors from ordering alcoholic beverages, demonstrating responsibility and vigilance.
To succeed in this role, the ideal candidate will possess excellent teamwork and communication skills, be capable of managing cash and credit transactions with care, and demonstrate flexibility to work various shifts as needed. High school diploma or equivalent is required, along with prior experience as a waiter or waitress to ensure familiarity with the demands of a fast-paced dining environment. As passionate contributors to Harper’s renowned customer satisfaction, waiters and waitresses must be problem-solvers, reliable team players, and committed to creating an enjoyable dining atmosphere. This role offers a chance to grow within a well-established company dedicated to crafting memorable dining experiences for all guests.
Job Requirements
- Must have prior experience as a waiter or waitress
- Must showcase teamwork and communication skills
- Must be able to handle money transactions responsibly
- Must be able to multitask and act quickly
- Must be flexible and ready to work in shifts
- Must carry at least a high school diploma
Job Qualifications
- Prior experience as a waiter or waitress
- Strong teamwork and communication skills
- Ability to handle money transactions responsibly
- Multitasking and acting quickly under pressure
- High school diploma or equivalent
- Problem-solving skills
- Positive attitude and customer service orientation
Job Duties
- Taking orders and delivering food and beverages
- Helping guests with menu recommendations
- Providing exceptional customer experience
- Greeting, seating, and escorting guests
- Upselling additional products when appropriate
- Checking IDs to prevent minors from ordering alcoholic beverages
- Taking orders using software, order slips, or by memorization
- Communicating order details to the kitchen staff
- Delivering food and beverages in a timely fashion
- Delivering checks and collecting bill payments
- Cleaning and maintaining the appearance of tables and tableware
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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