Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.14
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% food discount
25% family food discount
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a renowned high-volume, full-service restaurant celebrated for its laid-back atmosphere and uniquely quirky vibe. Founded with a mission to "Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile," Red Robin has become a favorite destination for burger lovers who appreciate both quality and creativity. Known for their burgers beyond imagination and their world-famous steak fries, Red Robin is more than just a burger restaurant; it's a place where guests enjoy an exceptional dining experience filled with connection, fun, and generosity. The company highly values a sense of belonging, and they warmly welcome individuals from diverse backgrounds, creating an inclusive environment where similarities and differences are both embraced. This commitment to diversity and inclusion fosters a welcoming culture for both employees and patrons alike.

At Red Robin, the team is defined by its vibrant energy, magnetic personalities, and a shared passion for hospitality that goes beyond typical dining. Their unique approach makes every visit memorable, offering guests not only delicious food but also a fun and energetic atmosphere. Red Robin is known for providing excellent opportunities for career growth within their organization. Many of their management staff began their careers as hourly team members, which speaks volumes about their commitment to internal advancement and professional development. By joining Red Robin, employees become part of a team that prizes teamwork, enthusiasm, and dedication to delivering outstanding service consistently.

The Server role at Red Robin is integral to the Front of House service team. Servers are the face of the restaurant and have the critical responsibility of ensuring guests receive timely, accurate orders while creating a fun and satisfying dining experience. Using handheld technology, servers take customer orders efficiently, serve food and drinks promptly, and contribute significantly to maintaining the restaurant's high service standards. Aside from a base hourly wage starting at $12.14 plus tips, servers at Red Robin have exceptional earning potential through variable tips. The hourly pay will never be less than the applicable minimum wage, ensuring fair compensation for all staff.

This position requires individuals who possess excellent customer service skills and a friendly demeanor, as servers are expected to interact with guests regularly. Besides competitive pay, Red Robin offers flexible work schedules, which is ideal for those seeking balance between work and personal life. Additionally, employees enjoy a 50% discount on Red Robin food and a 25% discount for family members, promoting team member satisfaction and loyalty.

Furthermore, Red Robin encourages team growth by offering referral bonuses for bringing new members to the team. Employees also gain access to various benefits, including health, vision, dental, accident, critical illness, and hospital indemnity insurance, provided they meet age requirements. The company supports financial security with a 401k retirement plan featuring a company match of up to 4% of pay for eligible employees. Paid time off accrues at a rate of 0.0192 hours for each hour worked after a year of service, fostering a healthy work-life balance.

For those passionate about hospitality and seeking a career in a dynamic, fun, and supportive environment, the Server role at Red Robin offers an exciting opportunity. Red Robin accepts applications on an ongoing basis, highlighting its commitment to welcoming new talent and supporting their career journeys. By joining Red Robin, individuals can expect not just a job, but a career filled with growth, community, and the chance to make every day enjoyable for guests and themselves alike.

Job Requirements

  • Must be 18 or older
  • ability to stand and walk for extended periods
  • availability to work flexible shifts including nights, weekends, and holidays
  • ability to communicate clearly and effectively
  • legal authorization to work in the country
  • willingness to provide excellent customer service
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a customer service or restaurant environment is an asset
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced, team-oriented environment
  • basic math skills for handling transactions
  • willingness to work flexible schedules including nights, weekends, and holidays
  • strong attention to detail and commitment to quality service

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • maintain excellent customer service throughout the shift
  • handle guest inquiries and resolve complaints effectively
  • collaborate with kitchen and front-of-house staff to ensure smooth operations
  • uphold cleanliness and safety standards in the dining area

Job Criteria

Experience

No experience required


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