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NEXDINE, LLC logo

Server/Guest Experience Ambassador

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $13.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
401(k) savings plan
Paid Time Off
Employee assistance program
Career growth opportunities
employee perks and rewards

Job Description

NEXDINE Hospitality is a leading hospitality services provider known for delivering exceptional dining, hospitality, fitness center, and facility management services to a broad range of clients nationwide. Their family of brands services various sectors, including businesses, independent schools, higher education institutions, senior living communities, and hospitals. With a strong commitment to putting people first, NEXDINE offers finely tailored and expertly managed programs designed to create a responsive, transparent, and authentic experience for all customers. Through their innovative approach and dedication to quality service, NEXDINE remains a trusted partner for organizations seeking to enhance their hospitality offerings.

The Server/Guest Experience Ambass... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service
  • Previous customer service experience
  • Ability to follow written and oral instructions
  • Physical ability to stand for long periods, reach, bend, kneel, stoop, climb, push, pull and lift items weighing up to 40 pounds
  • Comfort working in a kitchen environment with exposure to heat, steam, noise and various kitchen equipment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service
  • Previous customer service experience
  • Ability to explain menu items and interact effectively with guests
  • Excellent communication and interpersonal skills
  • Ability to follow written and oral instructions
  • Physical ability to perform duties including lifting up to 40 pounds

Job Duties

  • Cascade a spirit of hospitality in all dealings with residents, colleagues and guests
  • Lead service of food or beverages to residents and prepare or serve specialty diets and dishes as required
  • Engage with residents to obtain desired orders for food or beverages while articulating daily menu offerings
  • Explain how menu items are prepared, describing ingredients and cooking methods
  • Ensure residents are satisfied with all aspects of service and communicate any customer service issues to supervisor
  • Check residents diets, likes and dislikes to ensure satisfaction of dietary requirements
  • Assist with set-up and breakdown of all scheduled meal periods
  • Stock service areas with supplies such as coffee, food, tableware, and linens
  • Perform cleaning duties including sweeping, mopping, tidying service stations, clearing tables, and taking out trash
  • May wash pots, pans, dishes, utensils, or other cooking equipment
  • Support culinary staff at various stations as directed
  • Provide excellent customer service including being attentive, approachable, greeting and thanking customers
  • Perform other duties and responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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