Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
PTO
Hotel and restaurant discounts
health benefits
vision benefits
Dental benefits
401(k) plans with matching contributions
Paid holidays
short-term disability
long-term disability
Referral bonuses
flexible spending accounts
Job Description
Archer Hotel Napa is a distinguished boutique hotel located in the heart of downtown Napa, California. Known for its luxurious accommodations and a welcoming atmosphere, the hotel boasts 183 elegant rooms and suites, many of which feature private balconies offering stunning views. The property elevates guest experiences through a variety of upscale amenities, including a signature restaurant, the vibrant Sky & Vine Rooftop Bar, a Water Deck, Rooftop Spa, Fitness Studio, and more than 22,000 square feet of versatile indoor and outdoor event spaces. Recognized as a AAA Four Diamond and Forbes Travel Guide Recommended property, the hotel consistently upholds excellent service standards, earning top rankings on trusted review platforms. It is part of the LodgeWorks portfolio, a respected hotel development and management company with over 35 years of experience and a strong commitment to hospitality excellence.
The role of Breakfast Server at Archer Hotel Napa invites enthusiastic, warm, and service-oriented individuals to join the hospitality team in delivering memorable guest interactions each day. This hourly position offers a competitive pay range between $16.90 and $17.00, with eligibility for tips and other applicable administrative or service charge distributions, in line with company policies. The Breakfast Server plays a vital role in creating an inviting and energetic dining experience in a fast-paced environment, focusing on impeccable service delivery from the moment guests arrive until their departure.
As a Breakfast Server, your responsibilities will include welcoming guests, taking accurate food and beverage orders, and serving with attentiveness and professionalism. You will need to be knowledgeable about the menu, wine, spirits, and promotions to provide insightful recommendations and foster a positive and engaging atmosphere. The role requires excellent communication skills and the ability to handle multiple tasks efficiently while maintaining a polished and confident presence at the table. Maintaining cleanliness and sanitation standards is also a key part of the job, ensuring safe food handling practices are followed at all times.
Working at Archer Hotel Napa means becoming part of a collaborative team that values a family-like culture, entrepreneurial spirit, and innovation, traits strongly encouraged by its parent company, LodgeWorks. LodgeWorks is known for a strong foundational culture rooted in Midwestern hospitality, operating 18 award-winning hotels across the United States under various well-known brands such as Hyatt Place, Hilton Garden Inn, and Hampton Inn. With a workforce exceeding 950 employees nationwide, LodgeWorks fosters an inclusive and supportive work environment that rewards dedication, adaptability, and outstanding guest service.
If you have a passion for hospitality, thrive in lively settings, and are committed to delivering excellent customer experiences, this Breakfast Server position at Archer Hotel Napa offers a rewarding opportunity to grow your career in the hospitality industry. Employees are also supported by a comprehensive suite of benefits including paid time off, health insurance, retirement plans, and employee discounts, reinforcing LodgeWorks' commitment to employee well-being and professional development.
The role of Breakfast Server at Archer Hotel Napa invites enthusiastic, warm, and service-oriented individuals to join the hospitality team in delivering memorable guest interactions each day. This hourly position offers a competitive pay range between $16.90 and $17.00, with eligibility for tips and other applicable administrative or service charge distributions, in line with company policies. The Breakfast Server plays a vital role in creating an inviting and energetic dining experience in a fast-paced environment, focusing on impeccable service delivery from the moment guests arrive until their departure.
As a Breakfast Server, your responsibilities will include welcoming guests, taking accurate food and beverage orders, and serving with attentiveness and professionalism. You will need to be knowledgeable about the menu, wine, spirits, and promotions to provide insightful recommendations and foster a positive and engaging atmosphere. The role requires excellent communication skills and the ability to handle multiple tasks efficiently while maintaining a polished and confident presence at the table. Maintaining cleanliness and sanitation standards is also a key part of the job, ensuring safe food handling practices are followed at all times.
Working at Archer Hotel Napa means becoming part of a collaborative team that values a family-like culture, entrepreneurial spirit, and innovation, traits strongly encouraged by its parent company, LodgeWorks. LodgeWorks is known for a strong foundational culture rooted in Midwestern hospitality, operating 18 award-winning hotels across the United States under various well-known brands such as Hyatt Place, Hilton Garden Inn, and Hampton Inn. With a workforce exceeding 950 employees nationwide, LodgeWorks fosters an inclusive and supportive work environment that rewards dedication, adaptability, and outstanding guest service.
If you have a passion for hospitality, thrive in lively settings, and are committed to delivering excellent customer experiences, this Breakfast Server position at Archer Hotel Napa offers a rewarding opportunity to grow your career in the hospitality industry. Employees are also supported by a comprehensive suite of benefits including paid time off, health insurance, retirement plans, and employee discounts, reinforcing LodgeWorks' commitment to employee well-being and professional development.
Job Requirements
- Have or be capable of obtaining TIPS certification or other required alcohol safety requirements
- Capable of exerting up to 50 pounds of force occasionally
- Capable of standing for an entire shift or for an extended amount of time
- Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling
- Maintain regular attendance in compliance with LodgeWorks standards
- Dedicated with a strong work ethic and can work both individually and with a team
- Comfortable following directions, guidelines and work objectives
Job Qualifications
- A team player with a heart for hospitality
- Entrepreneurial at heart and innovative in mind
- Customer-focused, with guests, clients and employees at the forefront of your thinking
- Nimble and able to adapt to change quickly
- Committed to sharing and togetherness and value the family mindset of our organization
- Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation
- Have or be capable of obtaining TIPS certification or other required alcohol safety requirements
- An expert in prioritizing with the ability to use time wisely
- Dedicated with a strong work ethic and can work both individually and with a team
- Steadfastly driven to ensure the safety and security of the guests and their belongings
- Comfortable following directions, guidelines and work objectives
- Capable of exerting up to 50 pounds of force occasionally
- Capable of standing for an entire shift or for an extended amount of time
- Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling
- A plus: At least one year of server experience
- A must: A social butterfly - creating a positive experience for our guests
Job Duties
- Greet customers upon arrival to the restaurant
- Provide gracious and professional food and beverage service in an efficient manner
- Answer questions, suggestively sell and create an upbeat atmosphere for guests
- Maintain regular attendance in compliance with LodgeWorks standards
- Clear and clean tables as guests leave
- Set tables throughout the shift when applicable
- Retrieve and deliver food and beverage items in a timely manner
- Replenish beverages and ensure guest satisfaction throughout the meal service
- Take food and beverage orders and place orders in point-of-sale system
- Ensure that the serving station is always clean and well-stocked
- Support other areas or roles when necessary
- Be knowledgeable of the menu, brands, prices and options, along with promotions and specials
- Conduct oneself in a professional manner at all times
- Present the check and be responsible for all transactions, including receiving payment and accurately counting back change
- Graciously respond to guest concerns or requests, and report the situation to the Manager
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Execute daily side work with enthusiasm and motivation
- Serve alcoholic/nonalcoholic beverages in accordance with federal, state, local and company regulations
- Complete any other tasks as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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