Server/Cashier - Barista (Native Gathering Grounds)

The hiring establishment is a reputable restaurant known for delivering exceptional dining experiences within a dynamic and fast-paced environment. Our restaurant prides itself on maintaining high standards of food quality, excellent customer service, and operational efficiency. We are looking for motivated individuals who are passionate about hospitality and eager to contribute to a team-oriented atmosphere. The restaurant operates within casino premises, providing guests with a vibrant and energetic setting, including fine dining options and casual fare. Our commitment to safety, cleanliness, and guest satisfaction is unwavering, ensuring a welcoming atmosphere for patrons of all backgrounds. This position is a full-time employment opportunity with competitive hourly wages and potential for advancement depending on performance and dedication. Benefits available include health and dental insurance, paid time off, and employee meal discounts.

The role of Restaurant Server under general direction from the Restaurant Services Supervisor is critical in maintaining an efficient and profitable restaurant operation. The Server is responsible for accurately obtaining guest orders, delivering food, drinks, and merchandise, and serving guests with a combination of professionalism, friendliness, and attention to detail. This role requires excellent knowledge of the menu, food preparation standards, and proper service techniques as well as proficiency with the Point of Sale (POS) system for processing transactions seamlessly. The Server is expected to handle cash and tips responsibly following casino-wide policies to safeguard all financial exchanges. Responsibilities extend to maintaining cleanliness and organization within the dining area and workstations, adhering strictly to ServSafe and other regulatory standards to ensure food safety and sanitation. This includes preparing and displaying food and merchandise attractively and safely, restocking supplies based on business volume, and ensuring all food display cases and refrigerators meet cleanliness and stocking criteria throughout shifts.

In addition to direct customer service, the Server plays an instrumental role in enhancing the guest experience by responding knowledgeably to inquiries about the menu, beverage options—including wine and spirits—and casino-related information. Excellent communication skills and the ability to create a friendly, engaging atmosphere contribute significantly to customer satisfaction and repeat business. This service-oriented position demands the ability to multi-task efficiently—managing orders, payments, cleanliness, and guest interaction simultaneously while adhering to health and safety guidelines. The Server also participates actively in pre-meal and departmental meetings to stay informed about menu changes, service updates, and operational improvements. Working nights, weekends, and holidays is a requirement to align with peak business hours and provide consistent service coverage.

Overall, the Restaurant Server position offers a rewarding opportunity to gain experience in a bustling restaurant setting, develop hospitality skills, and grow within an organization that values dedication and customer-centric service. Candidates will benefit from thorough training, supportive management, and a vibrant workplace culture. This role is ideal for those with a passion for food, customer service, and the hospitality industry, looking to build a successful career and contribute positively to an esteemed restaurant trusted by locals and guests alike.